Hit Rate Solutions

Hit Rate Solutions is an outsourced call center service based in Chicago, IL, with operations in the Philippines. The company serves small and mid-sized businesses in the US, Canada, and Australia, starting at $7 per hour. Services include outbound cold calling, appointment setting, lead generation, inbound customer support, order taking, and virtual assistance.

The team handles over 1,900 monitored calls per month and maintains a 98% call quality assurance score. Industries served include insurance, real estate, healthcare, e-commerce, and IT. Clients have reported significant gains in lead volume and appointment bookings. The company offers 24/7 availability and fast onboarding, typically within one week.