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3 Reasons You Won’t Achieve Your Dreams

07/22/2016 10:00:23 AM

Regardless of where you are in your career, chances are you aren’t necessarily where you want to be. Even the most seasoned leaders will tell you they are still striving for more. Having goals and dreams to reach for is one of the greatest driving > read more

10 Great Quotes to Inspire You to Achieve Your Dreams

07/19/2016 10:00:13 AM

We all have dreams. Whether they’re related to work, family, or our personal lives, the hope and optimism of working toward achieving those dreams can be a powerful force. But, that doesn’t mean we can’t use a quick, motivational boost from tim > read more

The Results Are In: How Companies Give Back to the Community

07/14/2016 10:00:42 AM

In June, we asked our readers how their companies give back to the community, and with 26% of the votes, the most popular way to give back is through “donations to charitable organizations.” “Food/blood/clothing drives” and  “sponsoring lo > read more

Infographic: 6 Examples of Shockingly Great Customer Service

07/11/2016 10:00:03 AM

For most consumers, the customer service experience they receive often informs their opinion of a company and its products. That’s why it’s vitally important to ensure you create a customer-first mentality among your consumer-facing team. Check o > read more

3 Ways Your Personal Life Makes Your Work Life Better

07/08/2016 10:00:01 AM

Sometimes our home lives can be at odds with our work lives. And, though it may seem no matter how hard we try, the stress and struggles of daily life can still seep into the office and affect our work. According to a study by Bensinger, DuPont & Ass > read more

How Volunteering Improves Your Employees’ Performance

07/06/2016 10:00:36 AM

Whether you send a team of employees to help build a home with Habitat for Humanity or sort canned goods at an area food bank, your employee volunteer program makes a difference in your community and underlines your commitment to corporate social res > read more

Have a Safe and Happy 4th of July!

07/04/2016 10:00:52 AM

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Happy Canada Day!

07/01/2016 10:00:11 AM

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Keep Your Head in the Clouds: The Benefits of Lofty Thinking

07/01/2016 07:30:08 AM

We’ve all been in a brainstorming session or strategy meeting when someone presents an idea so crazy that you instantly dismiss it and move on with other more realistic ideas. But have you ever found yourself thinking about it later and starting to > read more

Question of the Month: How Is Your Career Path Different From What You Envisioned?

06/30/2016 10:00:06 AM

Just like the continuously changing tides, our career paths ebb and flow in a similar form—ever changing with certain fluidity. Many who set out after college or trade school had a specific vision of what they wanted their careers to look like, but > read more

Business Survey: Raising Minimum Wage Means Raising Prices

06/29/2016 14:47:17 PM

A $15 Minimum Wage Would Lead 30% of Businesses to Eliminate Positions Express Employment Professionals recently released new results from a survey of businesses revealing some of the effects an increase in the minimum wage would have on their compan > read more

Guiding Your Employees Through a Halftime Review

06/24/2016 10:00:32 AM

With June coming to a close, we are officially entering the second half of 2016. As we look back at the past six months, it’s important to review the accomplishments you achieved and how your annual goals are shaping out. Just as a basketball team > read more

Express Employment Professionals and Volunteers Help Fight Hunger

06/23/2016 10:00:00 AM

On Saturday, June 11, more than 235 Express Employment Professionals offices from California to North Carolina to Canada came together at local food banks and pantries across North America to help fight hunger—a growing epidemic that impacts millio > read more

Infographic: What People Really Want From Onboarding

06/20/2016 10:00:01 AM

Do you have a comprehensive onboarding process? If not, studies show you may be missing out on an opportunity to build a stronger, more engaged workforce. Check out this infographic from BambooHR, an HR software provider, for some great insight into > read more

New Poll Shows Canada’s Unemployed are Increasingly Stuck

06/17/2016 10:00:19 AM

The State of Canada’s Unemployed-Third Annual National Survey: 36% Have Given Up Looking for a Job Express Employment Professionals recently released the third annual State of the Unemployed national survey which shows Canada’s unemploye > read more

New Poll Explores Plight of Unemployed in the U.S.

06/16/2016 10:00:28 AM

Express Employment Professionals recently released results from a new Harris Poll of unemployed Americans, which, for the third year in a row, shows that a significant number of Americans have completely given up looking for work. Many, 83%, also b > read more

The Results Are In: Nearly Half of Businesses Haven’t Prepared for the Generational Shift

06/14/2016 10:00:51 AM

In our recent monthly poll, we asked our readers how their companies are preparing for a generational shift in the workforce, and nearly half may not be ready for the ensuing change. With 46% of the votes, “we haven’t prepared for a generational > read more

Research Is the Key to Picking the Right Charity for Your Business

06/10/2016 10:00:45 AM

Picking the right charity to align your business with is a big decision. From finding the right cause to rallying your employees to commit their time and effort to support it, there are a lot of variables to consider. To help ensure a positive relati > read more

Survey Shows Wages Flat

06/08/2016 10:00:02 AM

Upward Job Market Trends and Mixed Outlook for Future Recession Express Employment Professionals recently released results from a survey of businesses on the state of the job market, revealing a majority of small and medium-sized businesses believe w > read more

Branding by Giving Back: The Business of Doing Good

06/06/2016 08:16:42 AM

Being a good steward in the local community is no longer a nicety, but a necessity to be successful in the current business environment. In fact, many companies are branding their business with the mentality of “doing good for others,” an > read more

How Does Your Company Give Back to the Community?

06/01/2016 10:00:39 AM

According to a survey by Net Impact, a nonprofit organization that provides training programs for other nonprofits, 53% of workers said that “a job where I can make an impact” was a key factor in their overall happiness. Most companies today unde > read more

Millennial Social Values

05/30/2016 10:00:20 AM

Express Employment Professionals recently teamed up with the School of Media and Strategic Communications at Oklahoma State University (OSU) in Stillwater, OK, to conduct research about Millennials and their attitudes toward the American Dream. Also > read more

The Rise in Independent Labor

05/27/2016 10:00:40 AM

Some experts call it the flex economy, but it is also known as the gig, online, or on-demand economy, with some even referring to it as the Uberization of work. Whatever name you prefer, this trend represents a significant shift in the labor market, > read more

5 Important Facts About the Skills Gap

05/25/2016 10:00:59 AM

In today’s workforce, there is a growing disconnect between the skills, training, and experience workers have and the job requirements employers need. From a lack of skilled laborers to being unable to fill job positions, the skills gap is one of t > read more

Millennial Views on Community Engagement

05/23/2016 10:00:41 AM

Express Employment Professionals recently teamed up with the School of Media and Strategic Communications at Oklahoma State University (OSU) in Stillwater, OK, to conduct research about Millennials and their attitudes toward the American Dream. Also > read more

New Survey Reveals Who’s Hiring – By Sector and Department

05/19/2016 10:00:05 AM

Industrial Sector Expects Most Hiring; Production and Sales Top List of Departments Express Employment Professionals recently released new survey results revealing which sectors and departments are planning to do the most hiring in the second quarter > read more

4 Things To Do Immediately Following A Leader’s Departure

05/18/2016 10:00:26 AM

A change in leadership can be a stressful time in a company. Whether it was planned, unexpected, upper-level, or middle management, employees are affected by a leader’s departure. As a remaining leader, it’s up to you to step up and do what you c > read more

Millennials and the Interview Process

05/16/2016 10:00:27 AM

Express Employment Professionals recently teamed up with the School of Media and Strategic Communications at Oklahoma State University (OSU) in Stillwater, OK, to conduct research about Millennials and their attitudes toward the American Dream. Also > read more

Infographic: Are You a Boss or a Leader

05/13/2016 10:00:32 AM

Check out this infographic from Wrike, an online project management software company, for some insight into the difference between being a boss and being a leader. > read more

The Results Are In: “Constant Interruptions” the Biggest Waste of Time

05/12/2016 09:00:31 AM

In April, we asked our readers to share with us about the biggest waste of their time on a daily basis. And with 21% of the votes, “Constant interruptions by employees/co-workers” was the top choice, followed closely behind by “Reading/replying > read more

The 4-Day Work Week and Other Ways the Workforce Is Changing

05/11/2016 10:00:07 AM

The workplace is a fluid concept. It’s always evolving and becoming better suited for its leaders, employees, and production needs. From its harsh beginnings in the industrial revolution to the development of the 8-to-5 work day to the integration > read more

Soft Skills and Generational Differences

05/09/2016 10:00:04 AM

Express Employment Professionals recently teamed up with the School of Media and Strategic Communications at Oklahoma State University (OSU) in Stillwater, OK, to conduct research about Millennials and their attitudes toward the American Dream. Also > read more

Mother’s Day Survey: Would you work if you didn’t have to?

05/05/2016 10:00:53 AM

62% of Working Moms and 69% of Working Dads Say Yes;Express Also Releases Results on Treatment of Parents in the Workplace Ahead of Mother’s Day, Express Employment Professionals released results from a special edition survey revealing the attitude > read more

Maintaining Employee Loyalty During Times of Change

05/02/2016 07:00:00 AM

It’s been proposed that employee loyalty is a thing of the past. Gone are the days when employees started and ended their careers with the same employer. And often the blame for this is placed on the employees themselves. Some say it’s a generati > read more

Question of the Month: How Has Your Company Prepared for a Generational Shift in the Workforce?

04/29/2016 10:00:33 AM

Millennials are the largest generation since the Baby Boomers and currently make up 30% of the population. As their senior counterparts begin to retire, there is going to be a major paradigm shift in the workforce, including leadership. While change > read more

Give Your Administrative Professionals the Appreciation They Deserve!

04/27/2016 10:00:54 AM

Today is Administrative Professionals Day! Your administrative team members are the heartbeat of your organization. They are invaluable individuals who are hard to live without. So, be sure to recognize your amazing support staff today! Giving a smal > read more

The Workplace Millennials Want

04/25/2016 10:00:23 AM

Express Employment Professionals recently teamed up with the School of Media and Strategic Communications at Oklahoma State University (OSU) in Stillwater, OK, to conduct research about Millennials and their attitudes toward the American Dream. Also > read more

Spring Cleaning Your Online Presence

04/22/2016 10:00:54 AM

In today’s digital age, it’s more important than ever to pay attention to your online reputation. Just like your home or office, your online presence needs a spring cleaning to get rid of old unwanted items, brush the dust off what’s valuable, > read more

Survey: Why Do Jobs Go Unfilled?

04/21/2016 10:00:17 AM

Businesses Blame Lack of Applicants; Right Experience and Skills Are Hard to Find Express Employment Professionals recently released new survey results revealing why open jobs go unfilled. The findings come from a survey of 340 businesses. Responden > read more

Infographic: Onboarding Statistics You Need to Know

04/19/2016 10:00:02 AM

“Companies with strong onboarding processes have significantly better employees, retention, productivity levels, and overall satisfaction.” Check out this infographic from, a developer of relocation management software, for some in > read more

New Research: Millennials and Money Management

04/18/2016 10:00:13 AM

Express Employment Professionals recently teamed up with the School of Media and Strategic Communications at Oklahoma State University (OSU) in Stillwater, OK, to conduct research about Millennials and their attitudes toward the American Dream. Also > read more

3 Quick Tips to Help Get a Wayward Project Back on Track

04/15/2016 11:00:32 AM

When a new project first begins to take shape, it’s usually easy to keep moving forward because there’s still newness, excitement, and expectation associated with it. As time goes by, though, the project that once seemed to be surging ahead can g > read more

The Results Are In: What’s the Most Effective Way to Give Feedback?

04/13/2016 10:00:17 AM

In March, we asked our readers what they believe is the most effective way to give feedback. Not surprisingly, the top response by far was “One-on-one” with 89% of the votes. In second place was “In a group of peers” with 5%, followed by “A > read more

Live Blog: 2016 Refresh Leadership Live Simulcast

04/13/2016 09:36:23 AM

The 2016 Refresh Leadership Live Simulcast is happening now! We will be here during the program live blogging some of the most impactful nuggets of wisdom our speakers share throughout the event. Are you attending Refresh Leadership Live? Sound off i > read more

The Workplace Spring Cleaning Checklist

04/12/2016 10:00:22 AM

Spring has become synonymous with cleaning. In North America, it has become the go-to season for millions to deep clean homes, get rid of unnecessary clutter, and organize everything. However, doing these chores isn’t just reserved for the home, th > read more

New Research: First Generation Millennials and the American Dream

04/11/2016 10:00:13 AM

Express Employment Professionals recently teamed up with the School of Media and Strategic Communications at Oklahoma State University (OSU) in Stillwater, OK, to conduct research about Millennials and their attitudes toward the American Dream. Also > read more

Changing Your Mind

04/06/2016 10:00:32 AM

I’m a firm believer that you can change your life when you change your mind. Your mind is the most powerful tool you have. We have the ability to accumulate information and then utilize that information to make a decision. I am saddened to encounte > read more

8 Bad Habits Great Leaders Know to Break

04/04/2016 07:30:37 AM

From 21 days to two months to more than a year, there are many different theories about how long it actually takes to form a new habit. Changing behaviors requires a tremendous amount of willpower and dedication, and ultimately falls upon the individ > read more

Question of the Month: What Is the Biggest Waste of Your Time on a Daily Basis?

04/01/2016 10:00:50 AM

From email and meetings to project planning, there’s a lot vying for your time in the workplace. At one point or another, we’ve all reached the end of what felt like a busy day, only to realize very little was actually accomplished. Recognizing d > read more

The 10 Ls of Leadership

03/29/2016 10:00:41 AM

The Refresh Leadership Live Simulcast is back again with a whole new lineup of engaging and entertaining speakers, including author, motivational speaker, and career consultant, Kaplan Mobray. During the 2016 Refresh Leadership Live simulcast event, > read more

Helping or Hurting: 4 Types of Feedback to Ignore

03/25/2016 11:44:26 AM

Feedback can be the lifeblood of personal and career development. Constructive criticism from a close peer or positive reinforcement from a focus group can help a leader navigate through the rowdy seas of commerce. Interestingly enough, according to > read more

Survey: Harder for Employers to Fill Jobs

03/24/2016 10:00:55 AM

65% Say “Difficult” to Recruit and Hire; Difficulty Increasing as Unemployment Rate Drops Express Employment Professionals recently released new survey results revealing the increasing difficulty that employers face when trying to recruit and fi > read more

Leadership Lessons from Inside the Paint

03/22/2016 10:00:55 AM

The Refresh Leadership Live Simulcast is back for its seventh year with a whole new lineup of engaging and entertaining speakers, including television sports analyst and 15-time NBA All-Star, Shaquille “Shaq” O’Neal. During the 2016 Refresh Lea > read more

5 Quick Tips to Be More Persuasive at Work

03/18/2016 10:00:03 AM

At some point in your professional career, you will need to persuade employees, clients, or peers to do a certain thing or think a certain way. And though you may not want to admit it, most people want to be more persuasive in their encounters and re > read more

Early Birds vs Night Owls

03/16/2016 10:00:36 AM

Studies show that most of us are predisposed to either waking up early or staying up late, both of which come with a wide range implications that impact our daily lives, and may even affect our personalities. Check out this video from AsapSCIENCE for > read more

Infographic: Millennials at Work

03/14/2016 10:00:20 AM

“By 2025, Millennials will make up as much as 75% of the global workforce.” The Millennial generation is staking their claim to an increasing portion of the workplace. How will their values, beliefs, and work ethic change the way we work? What ca > read more

New Survey Results: Most Important Hard and Soft Skills

03/10/2016 10:00:01 AM

Dependability Is Top Soft Skill For Third Year; Hard Skills: Experience Matters More Than Education Express Employment Professionals recently released new survey results revealing the most important hard and soft skills a job applicant should have. R > read more

The Results Are In: Poor Leadership Biggest Driver of Employee Disengagement

03/09/2016 13:58:07 PM

In our February poll, we asked readers their views on what causes employee disengagement. And with 47% of the votes, “poor leadership” was overwhelmingly identified as the biggest driver of employee disengagement, followed by a “lack of recogni > read more

What Got You Here, Won’t Get You There

03/08/2016 10:33:22 AM

The Refresh Leadership Live Simulcast is back again with a whole new lineup of engaging and entertaining speakers, including author, professor, and renowned executive coach, Dr. Marshall Goldsmith. During the 2016 Refresh Leadership Live simulcast, G > read more

Leadership Behavior: The Power to Shape Culture

03/04/2016 10:00:44 AM

Check out this article about how leaders shape company culture featured on by Marlene Chism, a consultant, international speaker and author of No-Drama Leadership and Stop Workplace Drama. Leadership Behavior: The Power to Shap > read more

Maintain Your Equipment

03/02/2016 10:00:51 AM

I’m a huge baseball fan and enjoy following games throughout the season via satellite radio. This past season, the Chicago Cubs performed at an extremely high level and were very competitive in the playoffs. Even longtime Cub fans would have to ad > read more

5 Universal Truths Successful Leaders Live By

02/29/2016 08:01:02 AM

In a Gallup survey of more than 7,200 adults, nearly half of the participants admitted they have left a job to get away from their manager. It’s an unsettling statistic and one that really begins to scratch the surface of the impact that leadership > read more

Question of the Month: What’s the Most Effective Way to Give Constructive Feedback?

02/26/2016 08:00:35 AM

Providing meaningful and constructive feedback to your employees is one of the most vital aspects of building and maintaining a productive and successful team. In a study by Officevibe, an employee engagement solutions company, businesses that implem > read more

New Survey Results: Most Employable College Majors

02/25/2016 10:00:52 AM

Engineering Tops the List; Education and Finance at Bottom; 22% Say Major “Doesn’t Matter” Express Employment Professionals recently released new survey results revealing the most employable college majors. The findings come from a survey of 1 > read more

Happy Anniversary: A Look Back at the Last 6 Years

02/22/2016 10:00:41 AM

The Refresh Leadership Blog is six years old today! To help us celebrate, take a look back with us at our top six posts of all time. Six Quick Teamwork Games to Engage Employees at Work “Sometimes, communication needs to be encouraged. And sometime > read more

TED Talk: How Frustration Can Make Us More Creative

02/19/2016 10:00:16 AM

Accomplishing an extraordinary task often requires a significant amount of brain power and creative thinking. It’s an intimidating feeling, and for many people, would be enough to simply give up and walk away. However, there are some people who tak > read more

5 Early Signs Your Employees Are Disengaging

02/17/2016 10:00:41 AM

Actively engaged employees are the lifeblood of successful companies. In fact, studies have suggested that companies with highly engaged employees outperform companies with disengaged employees by as much as 200%. Unfortunately, employee engagement i > read more

Infographic: The Ugly Truth About Meetings

02/15/2016 09:39:58 AM

Are you wasting your time in too many meetings? Check out this infographic from Fuze, a global, cloud-based communications platform, for some great insight into the ugly truth about meetings. > read more

Quick Tips for Boosting Employee Engagement

02/12/2016 10:21:14 AM

One of the most costly challenges companies face is the constant struggle of employee turnover. In today’s economy, a majority of workers are open to new opportunities and some are even looking for a chance to jump ship should the right position be > read more

New Survey Results: Recent Grads Leave First Jobs Quickly

02/11/2016 10:00:22 AM

71% Stay for One Year or Less; Three Years of Results Show Generally Consistent Trends Express Employment Professionals recently released new survey results indicating that more than two-thirds of recent college graduates stay at their first career j > read more

The Results Are In: New Leaders Most Lack Conflict Management Skills

02/09/2016 08:23:42 AM

In our January poll, we asked readers which leadership skills they were most lacking when they first became a leader. And with 38% of the votes, “conflict management skills” was identified as the number one skill leaders lacked when they first st > read more

The Science Of Motivation

02/05/2016 10:00:53 AM

Check out this short, animated video from AsapSCIENCE for some interesting insight into motivation how to optimize our minds for achieving goals! How do you stay motivated to reach your goals? What are your biggest obstacles? Let us know in the comme > read more

Stumbling to Success

02/03/2016 10:00:57 AM

I’ve heard it said that success is a matter of avoiding mistakes. While this seems like good advice, it’s not strictly accurate. Successful people make their share of mistakes. They simply manage them. I believe that a fool makes the same mista > read more

Faces of Change: Engaging the Five Generations in the Workforce

02/01/2016 08:31:08 AM

The business environment is constantly evolving. With each passing year, business leaders must be able to adapt to change in order to maintain relevancy in their fields. One change that impacts all aspects of business, however, isn’t from an outsid > read more

Question of the Month: What Is the Biggest Driver of Employee Disengagement?

01/29/2016 10:00:56 AM

In the workplace, any of a wide variety of contributing factors can affect employee engagement. From the economy to leadership changes to the solvency of the company as a whole, the effect on employee engagement and morale can be profound. Although t > read more

Giving Job Seekers a “Second Chance”

01/28/2016 10:00:28 AM

Pilot program launched in Tennessee Express Employment Professionals office, emphasizes commitment and dependability, and invites workers to learn from mistakes before receiving a second chance. It took the promise of a new life to make Teddie Fason > read more

Healthy Habits: A Few Quick Tips to Get Your Body Moving at Work

01/26/2016 10:00:48 AM

We’re a few weeks into the new year, so how are you doing on that resolution to be healthier? If you’re like many people, your commitment may already be waning. Stay focused! Aristotle said, “We are what we repeatedly do,” so it’s important > read more

3 Things Your Mentee Teaches You

01/22/2016 10:51:45 AM

One of the many benefits to mentorship is gaining knowledge from a seasoned leader. Through the course of the relationship, one grows immeasurably more with a mentor giving advice than by going down a career path alone. However, an aspect of mentorsh > read more

TED Talk: Why the Best Hire Might Not Have the Perfect Resume

01/20/2016 10:00:03 AM

Check out this TED Talk from HR executive Regina Hartley for some great insight to keep in mind the next time you’re reviewing candidate resumes for an open position in your business. Have you ever hired a “scrapper?” What kind of worker were t > read more

Infographic: The Top Contributors to Organizational Development & Change

01/19/2016 10:00:59 AM

“It’s no longer enough for a company to be good at what it does—in a quickly evolving marketplace, organizations must be capable of rapid change, all the while adhering to stricter ethical business practices at the demand of a more informed con > read more

The Results Are In: Business Leaders Predict Moderate Growth for 2016

01/15/2016 10:00:41 AM

Just 13% Expect Decrease in Business Activity; Outlook More Optimistic Than a Year Ago In a recent Refresh Leadership poll, we asked our readers “What are your business performance predictions for 2016?” Of those surveyed, 50% say, ̶ > read more

America’s Hidden Weakness

01/14/2016 10:00:58 AM

New White Paper Spotlights the Shrinking Labor Force in a Growing Economy; Current Trend Defies Precedent, Is Uniquely American Express Employment Professionals recently released a new white paper exploring the challenges and causes of America’ > read more

What to Know When Seeking a Leadership Mentor

01/11/2016 10:07:33 AM

Throughout history, sages and wise individuals were held at high esteem for one simple reason—they had years of life experience. Villages typically had a designated person who locals sought out for wisdom and advice. But in today’s society, it ha > read more

Thoughts, Actions, and Results

01/07/2016 10:00:51 AM

Recently in the field of success and personal development, there has been a school of thought that has emerged claiming that our thoughts can bring things into reality. While this is true, there is generally a step in-between thoughts and results.  > read more

The Lost Art of Apprenticeship: A Few Tips for a Resurging Practice

01/04/2016 07:00:04 AM

According to a 2012 study by the McKinsey Global Institute, a management consulting firm, we may face a shortage of about 40 million high-skilled workers and 45 million medium-skilled workers by 2020. At the same time, analysts predict that there wil > read more

Question of the Month: Which Leadership Skills Were You Most Lacking When You First Became a Leader?

12/31/2015 10:00:17 AM

Regardless of how much training you may have had going into your career, there are always certain hard and soft skills that are absent from the start. In many cases, you were able to close these skills gaps on the job. From those beginning the ascent > read more

Best of the Best of 2015

12/29/2015 10:00:45 AM

It’s the end of the year, which means websites, blogs, and a wide variety of other online sources break out their “Best of the Year” lists. So, as you count down to 2016, take a few minutes to check out the list below for a few of our favorite > read more

Lessons in Creating a Magical Customer Service Experience

12/23/2015 10:00:36 AM

What’s the secret to building customer loyalty? According to a recent article in Harvard Business Review, many companies focus on making loyalty a strategic priority, but fail to gain traction. The reason is simple. Their policies and processes don > read more

Quick Tips for Making Resolutions That Stick

12/21/2015 09:55:36 AM

Every New Year’s Day, millions of people resolve to better themselves, become more marketable in their field, and finally achieve goals they’ve been putting on hold for years. But just because you’ve decided what you want to do or be in the new > read more

Contrary to Political Rhetoric, Immigrants and US Born Still Believe the American Dream is Attainable

12/17/2015 10:00:19 AM

87% of both groups want to achieve American Dream and reject the notion that the American Dream has become a myth. Despite ongoing, tough economic conditions, immigrants to the United States, as well as native-born citizens, overwhelmingly believe th > read more

CANADA: National Poll Finds 86% Believe the “Canadian Dream” is Obtainable for All

12/17/2015 09:30:33 AM

An overwhelming number of Canadians and immigrants to Canada believe they can realize the “Canadian Dream,” according to the latest findings from a national survey conducted by Harris Poll commissioned by Express Employment Professionals. > read more

Infographic: Social Learning: Everything You Need to Know

12/16/2015 10:00:46 AM

“In just one week people forget 70% of what they learned in a formal training program. In one month, they will have forgotten 87%” Check out this infographic from, and online learning technology and training and development company, for > read more

Immigrants Identify Learning English as Key to Succeeding in U.S.

12/16/2015 10:00:28 AM

88% Say it’s extremely or somewhat important; Level of fluency almost triples after living here. Immigrants overwhelmingly acknowledge that learning English is crucial to success in America, a new Harris/Nielsen Poll commissioned by Express Emp > read more

Immigrants Are More Hopeful and Optimistic about the U.S. Economy

12/15/2015 10:00:04 AM

According to a New Study Conducted on Behalf of Express Employment Professionals by Harris Poll, 47% of Immigrants Say U.S. is Heading in the Right Direction Compared to 34% for US-Born Citizens. Express Employment Professionals recently released n > read more

Looking Back: The Top 10 Posts of 2015

12/14/2015 10:00:23 AM

It was another great year for the Refresh Leadership blog! Take a look back with us at some of the top posts from 2015 and be sure to let us know which ones grabbed your attention. We’re gearing up for 2016 and look forward to bringing you more gre > read more

Results Are In: Businesses Use Employee Development and Training for Great Customer Service

12/10/2015 10:00:59 AM

In November, we asked our readers how they ensure their employees always provide great customer service, and with 50% of the votes, development and training programs were the top ways businesses focus on creating a culture of service. Broken down, 27 > read more

How Giving Back Can Impact Your Company’s Future

12/08/2015 10:00:40 AM

People go into business for many reasons – to provide a needed product or service, to fulfill the dream of entrepreneurship, to make a difference – but one of the top reasons is to make money. It’s a noble task to financially provide for yourse > read more

Jim Stovall Discusses the Importance of Resilience

12/04/2015 10:00:47 AM

I believe one of the most important characteristics that any person can have is that of resilience. Resilience is that quality that allows us to be knocked down and get up again, and again, and again. Being knocked down is not an interruption in our > read more

Survey Reveals Top Traits Employers Look for in Job Candidates

12/03/2015 10:00:18 AM

Express Employment Professionals recently released new survey results revealing which traits employers find most important when considering a job candidate. Respondents were asked to rate various traits on a scale of one to five based on how importan > read more

Customer Service Can Make or Break Your Brand

11/30/2015 08:07:31 AM

Sales are at the heart of business, and the key to a successful sales approach is great customer service. From the point of sale through the life of your product or service and beyond, how your company interacts with customers at every encounter beco > read more

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