Effective Communication Means Listening

Posted on May 24 2011 at 05:51:05 PM in Business & Economy

A lot of leaders get all bent out of shape trying to remember some complex communication approach and forget that listening is the most valuable skill they can use.  Proactive leaders practice listening to demonstrate that they are firmly commited to effective communication.  Here are 10 practical ideas to help you listen more effectively.

  • Let the other person talk without interrupting.
  • Clear your mind, don't think of the next thing you want to say.
  • Don't think of questions you want to ask.
  • Don't rebut.
  • Try not to react emotionally.
  • Relax and maintain positive body language.
  • Encourage the person to talk by nodding and only saying "uh-huh."
  • No talking allowed, just listen.
  • Focusing on understanding what the other person is saying.
  • Thank the person for talking with you.
  • If you do these ten things you'll be on your way to become an expert listener.  You'll also find that you gather more information, faster and that your employees like you more when you practice excellent listening skills.  Listening is a vital tool you can use to communicate with less effort in your workplace.  What will you do to listen more?

    Take care,


    Training Blog

      Article Information
    Created: May 24 2011 at 05:51:05 PM
    Updated: May 24 2011 at 05:51:05 PM
    Language: English