Blog Feed: Profiles International Employee Assessment Solutions Blog

The Top Sales and Social Media Articles of 2012

Published on 2013-01-02 08:45:00

Sales and Social Media worked closely together in 2012, with over 80% of executives believing that social media engagement led to increased sales. Has it affected your business? As I’m sure you already know, this month we are featuring our Best of

Leadership Lessons of 2012

Published on 2012-12-28 08:07:00

Fifty years ago, the leader of an organization was generally the oldest, most experienced and normally a male employee. Disregarding these old school theories, many young people in today’s workplace have proven themselves s more than worthy for lea

The Best of 2012's… Guest Bloggers

Published on 2012-12-27 07:29:00

We always welcome guest bloggers here at the Workplace 101 Blog! Let’s admit it, you guys are super talented and who are we to neglect our readers by not sharing your stories, advice and business tips! The holidays (and fourth quarter)

2012’s Hottest Workplace Blog Posts

Published on 2012-12-21 09:10:00

Do you wish you took more time during the year to coach and mentor your team members? Do you regret not working harder to develop your own leadership style for that management role that you see in your future? The end of the year is an ideal time to

What Everybody Ought to Know about Job Matching

Published on 2012-12-20 08:05:00

The career hunt is a careful balance between finding a job that appeals to you and one that also suits your abilities. If you have trained for a career in one field, it can be a tough sell to apply for a position in another. Besides matching what you

Create a Leadership Development Program in 5 Steps

Published on 2012-12-19 07:30:00

Author: Bud Haney, CEO and President of Profiles InternationalMany people try to define leadership in broad terms, but part of success is recognizing that every organization requires a different style of leadership. To jumpstart your own organization

All Your Salespeople Are Stars, Right?

Published on 2012-12-18 08:00:00

Guest post by Deiric McCannDo you ever wonder why your sales teams always seem to have so few ‘star’ performers? If you manage a sales team then you no doubt have a small percentage of ‘stars’ - the top producers who deliver dramatically more

Emotionally Intelligent Guts

Published on 2012-12-17 08:31:00

Author: Dr. Greg StewartToo few of us have it. We are either chronic avoiders or belligerent truth-tellers. We either skirt around the issue or we stab our words of truth into the very heart of people’s self-esteem “just to get it over with.” W

Hiring Advice for Startup Owners: 5 Qualities to Look For

Published on 2012-12-14 08:00:00

If your startup's starting to grow, you may be considering hiring on a few new people. As you probably already know, who you hire matters at a small, growing company. The health of your operation depends on who you have working for you. There's only

Send Out an SOS for Sales Optimization Secrets

Published on 2012-12-13 08:50:00

Guest Post by Mike KunkleAccording to various sources, I keep hearing that the average lifespan of a senior sales leader these days is 18-24 months. I'm not sure about you, but when I entered the sales profession in 1984, I never thought I'd see the

Want to be Amazing at Hiring Effective Managers? Here’s How...

Published on 2012-12-12 08:48:00

In today’s workforce, moving up the corporate ladder is the marker of success. People move from company to company searching for the one that will provide them with the largest potential to advance and make more money. At most corporate offices tod

I Wish They Would Get a Clue!

Published on 2012-12-11 08:34:00

Guest post by Greg StewartHow many times have you said that about someone? They either don’t have any idea on how they come across to people or they don’t know really how bad it is. Worse yet, they do know and they frankly don’t care. Or . . .

Who Else Wants to Reduce Work Stress?

Published on 2012-12-10 09:39:00

Letting go is not just

Creating the Habit of Success in 2013

Published on 2012-12-07 08:08:00

It is that time of the year again…we’re gearing up for our annual World Conference and getting pretty excited about it too! Profiles International partners, clients and National Directors will fly from all over the world to join us January 7, 201

Little Known Pros and Cons of a Mobile Workforce

Published on 2012-12-06 09:36:00

Your office used to be a physical location where you did all of your work. Your office held your computer and all of your files. Today, thanks to the growing popularity of the mobile workforce, your office is wherever you have an Internet connection.

Do You Make These Common Conflict Management Mistakes?

Published on 2012-12-05 08:23:00

Relationship experts sometimes encourage couples to fight. Some topics need to be argued out and fights can actually strengthen

The 4 Most Useful HR Metrics for the Future

Published on 2012-12-04 08:28:00

We recently wrote about the explosion of big data and its effects on human resources. HR metrics are the foundation of HR data analysis. They are also the only concrete way to measure the effectiveness of your HR efforts. Popular metrics that have be

3 Crucial Tactics for Social Media Recruiting with Pinterest

Published on 2012-12-03 09:41:00

If you still think Pinterest is just for finding new recipes and planning your dream wedding, you’re missing out on a social media recruitment opportunity. The popular website could be your next tool for social recruiting. Pinterest recently launch

Managing Change with Social Intrapreneurs

Published on 2012-11-30 08:49:00

The business world is starting to sound more like science fiction with the rise of a new hybrid species: the social intrapreneur. You can rest assured that the science fiction stops there and these hybrids are nothing to fear. Social intrapreneurs mo

Motivational Lessons from the Late Zig Ziglar

Published on 2012-11-29 08:29:00

World renowned author and motivational speaker Zig Ziglar unfortunately lost his short battle with pneumonia on Wednesday at the age of 86.The acclaimed business icon has been a household name for over 50 years before his retirement in 2010.

Are Employee Performance Goals Worthless?

Published on 2012-11-28 08:47:00

You probably began your day by evaluating your to-do list. In some way or another, you thought about what you wanted to accomplish and how to go about it. As the holidays approach, you’re probably trying to make sure your company surpasses its year

The Adaptable Competencies Survival Guide

Published on 2012-11-27 08:57:00

Competencies

Solving Employee Productivity Problems with Innovation Programs

Published on 2012-11-26 08:47:00

Apple CEO Tim Cook is following Google’s lead by introducing a program called “Big Sky.” Similar to Google’s 20 percent rule, Apple will allow select employees a few weeks off of their normal jobs to work solely on developing new Apple projec

The 3-Part Equation for Developing Managers

Published on 2012-11-26 08:30:00

Hiring good managers is a difficult process. Managers are the key link between executives and employees so they need to be versatile. They must also be able to balance strategic planning skills with operational skills. But finding the right manager i

The World’s Worst Advice for Keeping Employees Happy at Work

Published on 2012-11-23 08:10:00

Sometimes it feels like robots rule the world. If a computer can do it, a computer will do it. Companies have downsized with the help of technology and some jobs are now all but obsolete. So what happens to the humans who remain? Some jobs can never

4 Creative Ways to Show Employees your Appreciation this Thanksgiving

Published on 2012-11-22 10:05:00

Thanksgiving is finally here!In addition to eating turkey and spending time with family, Thanksgiving is a great time to express appreciation to people who deserve it. To find these people, look no further than your employees. If you know your employ

Case Study: How One Family Business Weathered the Recession

Published on 2012-11-21 08:47:00

The recession that began in 2007 was the worst economic downturn our country has seen since the Great Depression. Family-owned business Humtown Products was hit on all sides. The company saw its industry’s profits as a whole drop 65 percent. The co

A Cheat Sheet for Building Customer Loyalty

Published on 2012-11-20 08:41:00

Customer loyalty comes down to one essential idea:

Encouraging Employee Engagement with Office Design

Published on 2012-11-19 08:38:00

Guest post by Jessica SandersEmployee engagement is not only not a given, but a costly thing to lose. Reported by Gallup Business Journal, Gallup found that, “Actively disengaged employees -- the least productive -- cost the American economy up to

How to Recover from a Slump in Workplace Performance

Published on 2012-11-16 08:29:00

You’re stuck. Your workplace performance has stagnated and you’re frustrated. You start to get anxious, so you try even harder. More effort does not always solve your problems. How can you stay sane when you feel like you’re stuck in a rut? Aut

5 Ways Assessments Help You Avoid Bad Hires

Published on 2012-11-15 08:25:00

Bad hiring decisions cost money but the real loss may be in the time wasted managing poor-performing employees. A recent study by Robert Half International found that supervisors spend 17 percent of their time each week overseeing poor performers. Th

3 Productivity Lessons from a Speed-Demon

Published on 2012-11-14 08:47:00

There is no downtime in Aaron Levie’s world. The 27-year-old co-founded Box, an online file storage company for businesses, as a 20-year-old student at the University of Southern California. He’s stayed in constant motion since he began building

5 Reasons Why You Should Be Hiring Military Veterans

Published on 2012-11-13 08:42:00

In celebration of

Blame it on the Brain! A Deeper Dive into Emotional Intelligence

Published on 2012-11-12 08:24:00

By Dr. Greg Stewart Do you remember Milli Vanilli? I know, blast from the past. They were a pop-artist group from the late 80’s and early 90’s with popular songs like “Blame it on the Rain” and “Girl, You Know it’s True”. They were not

Hurricane Sandy: How Can You Help?

Published on 2012-11-11 08:00:00

Guest post by Kurt JensenHurricane Sandy, one of the largest Atlantic tropical storms on record, has left billions of dollars in damage and untold human suffering in its wake. Many would like to help ease the pain and distress of those impacted by th

Hot in HR - What You Missed This Week

Published on 2012-11-10 08:01:00

Make sure to share with us in the comment section, your favorite news story this week or what you think is ‘Hot in HR’ right now! Nearly one billion women are poised to enter the global economy in the coming decade. That's a hard fact. Read: Mor

The Ultimate Guide to Motivating Employees with Recognition

Published on 2012-11-09 08:40:00

We get up and go to work every day for a paycheck, right? Maybe not. Recent research from Salesforce.com found that it is not always all about the money when it comes to careers.

How Effective Management Misconceptions are Killing Your Business

Published on 2012-11-08 08:38:00

A few synonyms listed in a thesaurus for manager are controller, overseer and administrator. These words create a picture of a manager as someone who stands over employees and gives orders that they have received. But management positions involve mor

The Trick of the Presenter's Paradox in Tracking Employee Performance

Published on 2012-11-07 09:29:00

Sometimes it feels like we live in a world of bigger is better. It’s tempting to want to bolster your company or yourself by naming off as many accomplishments as possible. The desire to highlight your success naturally leads you to think about it

The Seven Deadly Sins of Leadership

Published on 2012-11-06 08:32:00

The success of a business can be traced back to its leaders. Edwin H. Friedman said, "Leadership can be thought of as a capacity to define oneself to others in a way that clarifies and expands a vision of the future." It is important to recognize the

3 Customer Service Tips for Reaching Super-Powered Customers

Published on 2012-11-05 08:57:00

Modern customers now have superpowers, have you altered your customer service match? Technology has changed customer service both in how we sell and how customers want us to sell to them. It's normal for customers to use the Internet and social media

Latest and Greatest Trends in Sales Effectiveness – with Aberdeen Group

Published on 2012-11-03 08:30:00

Profiles International is excited to support the Aberdeen Group in collecting new data for their upcoming Sales Performance Management Report! We want to give you the opportunity to access some of this invaluable information. Aberdeen is a leading re

Is Constructive Feedback the Best Employee Development Tool?

Published on 2012-11-02 08:46:00

You walk into your first performance review for a company. You have not received much constructive feedback on your work, but you are feeling OK because you have never been seriously reprimanded for anything. Then your boss drops a bomb. He and other

Achoo! Preventing Sick Employees From Draining Profits

Published on 2012-11-01 09:14:00

Everyone gets sick occasionally. Sometimes, employees infect each other with a nasty bug or flu. Some illnesses are mild inconveniences while others can knock you on your butt! As we enter cold and flu season, do you know the impact of sick employees

Do You Have Zombies In Your Office? 10 Scary Hiring Practices to Avoid

Published on 2012-10-31 09:11:00

Did you dress up for Halloween

10 Tips to Deal with Divas in the Office

Published on 2012-10-30 08:47:00

Have you ever experienced that co-worker whose attitude was just downright rude? The person who seems to think “I’m highly successful and I can be a jerk to whoever I please.” I’m sure we have all worked with one of these people at some stage in our careers. Often, co-workers feel that they cannot do anything about these ‘diva employees’ for fear of being seen as a tattle-tale or unable to handle office politics. As a manager, it is your job to be observant of bad attitudes in the wo [..]

3 Lessons from Companies Getting Employee Engagement Right

Published on 2012-10-29 08:50:00

There is no

Hot in HR - What You Missed This Week

Published on 2012-10-27 07:30:00

Make sure to share with us in the comment section, your favorite news story this week or what you think is ‘Hot in HR’ right now! Greg Smith tells Bloomberg Businessweek why he

4 Tips for Increasing Employee Engagement from Starbucks

Published on 2012-10-26 09:19:00

Effective customer service starts from within an organization. Successful companies see their employees as more than just workers but also brand ambassadors. A company's efforts to boost employee engagement should translate into effective and strong customer service. Starbucks cares so much about boosting customer service from within that

4 Reasons to Focus Your Team Building Around Team Players, Not Just High Achievers

Published on 2012-10-25 08:52:00

Every team is different but

Liar! Liar!...How to NOT Hire!

Published on 2012-10-24 08:40:00

Guest post by Dr. Kurt JensenSurveys and studies show that lies by job applicants are on the rise, with reports of fables, fibs, and fabrications now as high as 50%. Given this disturbing trend, managers are turning to research-proven strategies to help level the playing field and expose even the most clever of con artists. Though bestsellers like You Can't Lie to Me and Spy the Lie sport catchy titles, catching a liar is no easy task. Experts note that even the most sophisticated tools and...

Millennials Value Flexibility over Salary in Careers

Published on 2012-10-23 08:24:00

When it comes to company size, bigger is not always better for many millennials. Members of Generation Y, as they are also called, prefer working at small companies and startups over large, established companies with a traditional culture. According to a PayScale study, 47 percent of millennials work at a company with fewer than 100 employees.

Workplace Communication Helps Align Perceptions with Reality

Published on 2012-10-22 08:41:00

Many of us grew up with the age-old adage of “don’t judge a book by its cover.” We’re taught to see past the surface level and look for beauty beyond skin deep. However, our initial judgments often ignore pleasantries when evaluating first impressions. It’s part of why dress codes are important in the corporate world. Effective workplace communication helps managers better understand employees and look beyond initial perceptions. It takes less time to gauge others by how they look than [..]

Hot in HR- What You Missed This Week

Published on 2012-10-20 08:05:00

Make sure to share with us in the comment section, your favorite news story this week or what you think is ‘Hot in HR’ right now! Apparently Software is Eating Human Resources. Check out this great article by Steve Boese. It was all over Twitter this week. Would you prefer a raise or a better boss? That’s a tough one! Read the research by Forbes. Mobile….? Is recruiting getting back to basics? Is it the end of Social Media? Read: Recruitment 5.0: The Future of Recruiting – the Final.. [..]

Business Risks Worth Taking: Choosing Potential over Location

Published on 2012-10-19 09:15:00

"Location, location, location!" is the rallying cry of the real estate world, but does it really matter as much when starting a business? Sometimes a successful location can contradict what the existing statistics might predict. Some companies

Big Data, HR Style

Published on 2012-10-18 08:37:00

Consider this situation- you are hiring for a sales position at your company. You have two equally impressive employees. Both candidates had identical GPAs in college. Both candidates have sales experience at a major company. Both candidates were friendly and professional during their interviews. Who do you hire? This is where data and analytics come in. Big Data, as it is being called, is new to HR, but companies like Xerox, Lowe’s and ARAMARK are openly embracing a concrete approach to hirin [..]

Delegating is a Win-Win for Employees and Managers

Published on 2012-10-17 08:54:00

“The surest way for an executive to kill himself is to refuse to learn how, and when, and to whom to delegate work.”

Manners and the Power of Praise

Published on 2012-10-16 09:46:00

Growing up, it was common courtesy in my house that if Mom cooked dinner, I said thank you. If Dad drove me at 7am on a Saturday to dance class, I yawningly mumbled “Thanks Dad”. If I ever forgot, I would be quickly corrected. Manners were instilled in me at a young age, so needless to say it has become second nature to me. I like to always thank co-workers for their help on a project, or tell my boss when my team of interns has done an exceptional job. Once an intern myself, I know first-ha [..]

Leadership Culture – What You Have, What You Want and How to Get it

Published on 2012-10-15 12:35:00

What comes to mind when you think organizational culture? What are your company’s core values? Does your organization have a mission statement? What is it? Odds are, it probably has a lot of nice-sounding words in it like “integrity,” “respect,” “communication,” or “excellence.” That’s great, but do those words accurately reflect your company’s values and corporate culture? Examining and describing your organization’s culture is an exercise is self-examination and require [..]

Hot in HR- What You Missed This Week

Published on 2012-10-13 07:00:00

Make sure to share with us in the comment section, your favorite news story this week or what you think is ‘Hot in HR’ right now! What do you think is the number 1 workplace trend this year? You may be surprised! We just cover part 2 or download the full report, check it out here. Have you ever called in sick? What is the craziest excuse you’ve been given by employees? Read: Craziest excuses for calling in sick Stay out of the politics! Be careful discussing politics at work! Here’s 6 D [..]

Top 10 Workplace Trends of 2012- Part 2

Published on 2012-10-12 16:51:00

All organizations are different, big and small, public and private, but for all workforces, the fourth quarter of the fiscal year can be quite frightening. Some teams struggle to nail down a strategy plan for the coming year while others strive to reach that seemingly impossible end-of-year sales goal. Did you know that in the past 7 years, there have been more layoff announcements during the fourth quarter than any other three month period? Whether or not your company is dealing with any of...

Boost Productivity with a 4-Hour Workweek

Published on 2012-10-11 10:09:00

You have a large project or report due soon, so you get to work—busying yourself with unrelated, smaller tasks. It’s

Leave the Idea, Bring the Skill Set: The Advent of Acqui-Hiring

Published on 2012-10-10 16:53:00

For many software developers and engineers, the dream differs from reality. The dream: graduate from college and create an innovative startup. The reality: an increasingly competitive environment, where many ideas fail to take off, leaving financial disarray and

Coming Home: Companies Move Manufacturing to US Soil

Published on 2012-10-09 07:30:00

The U.S. unemployment rate

3 Leadership Benefits of Choosing Self-Compassion

Published on 2012-10-08 08:00:00

Is failure part of your vocabulary? Leaders must accentuate the positive in driving their organizations toward success, but a mythical view of leadership could be holding you back. Focusing only on your strengths keeps you from effectively dealing with your weaknesses. Heidi Grant Halvorson, a blogger for Harvard Business Review, argues that self-compassion may be a more effective path to success than having a high self-esteem. Leaders are people of action. They must act boldly and with...

Hot in HR - What You Don’t Want to Miss!

Published on 2012-10-06 07:35:00

This is a new addition to our blog! Every week, we will recap the most popular stories in HR and inform you on upcoming events! Make sure to share with us in the comment section, your favorite news story this week or what you think is ‘Hot in HR’ right now! Sodexo released “2012 Workplace Trends” report. Here is part one of our summary, but if you want to download the full report, check it out here. Arianna Huffington of the Huffington Post covered the Jobs Crisis on a LinkedIn blog art [..]

Steve Jobs Tribute: A Model For Working With Passion and Purpose

Published on 2012-10-05 09:06:00

Guest post by Lisa Sperow Throughout the Profiles family, we talk a great deal about job fit. We know that when the right people are in the right jobs at the right companies… magic can happen. Steve Jobs certainly made quite a bit of magic happen throughout his life. As today marks the anniversary of his death, we thought we’d pay tribute to this man who may have been as big an advocate for people finding their ideal job fit as we are. Steve Jobs was initially diagnosed with pancreatic.. [..]

Embrace Company Culture Without Ditching the Dress Code

Published on 2012-10-04 08:30:00

Swarms of black fabric are a typical scene during the morning commute in New York City but suits might be unheard of in a West Coast office. While regional and industry differences abound, most offices today would use the ever elusive “business casual” to describe the company’s dress code. However, a recent Inc.com article advocated ditching the company dress code altogether. Janine Popick, founder of email marketing company VerticalResponse, argued “talented people are as diverse as the [..]

The Good and Bad Side to Full Employment in the Midwest

Published on 2012-10-03 10:35:00

The unemployment rate in New York City is 10.2 percent. The unemployment rate in Dallas is 7.9 percent. In Los Angeles, it is 13.1 percent. The once most attractive American cities to live in have become war zones for unemployed Americans hoping to find a way to pay the rent. Numbers like these make it hard to believe that there is an entire region of the country where unemployment ranges from 3 to 4 percent, but there is. It is the Midwest. The US Bureau of Labor Statistics list of

Top 10 Workplace Trends of 2012

Published on 2012-10-02 09:49:00

As the fourth quarter steadily approaches, many organizations are taking the opportunity to look back on the previous business year as they plan their strategic goals for 2013. Regardless of industry, with each year we see the arrival of new and at times unconventional trends in the workplace. Sodexo released a research report outlining developments and new trends that influence both employees and employers.

Emotional Intelligence: The Power of the Sliver

Published on 2012-10-01 08:25:00

Guest post by Greg StewartMany of us loved the movie The Matrix. There were so many analogies and metaphors that resonated with how we experience life. One of my favorite lines came from Morpheus (played by Laurence Fishburne), the brilliant leader who searched his whole life for Neo, the messiah-like hero who was chosen to save the world (played by Keanu Reeves). In introducing the idea of the Matrix, Morpheus empathizes with Neo’s experience of knowing the Matrix exists, but not being able t [..]

Privacy Issues: What Employees Need to Know About Health Care and Credit Checks

Published on 2012-09-28 10:21:00

Guest post by Stella WalkerAs a manager or HR professional, it can be difficult to act as the go-between for employees and the powers that be, especially when it comes to private information. There are, however, many instances in which an employer or outside party may need specific private information. When purchasing health care for employees as a business, insurers often want to know a bit about the backgrounds of the employees that will be insured. And behind the scenes, any life insurance...

Beyond.... The Passion Hypothesis

Published on 2012-09-27 09:21:00

Do you always love your job? If this question makes you pause, then maybe you have been misled by what Fast Company called “the passion hypothesis.” This is the standard career advice of our time:

Quiet but Not Forgotten: The Plight of the Introvert in Today's Workforce

Published on 2012-09-26 09:07:00

It is an extravert’s world. Our society loves people with outgoing personalities who can talk to anyone, anywhere, anytime. This may lead people to believe that a high percentage of the population is extraverted, but recent research estimates that the breakdown is about 50/50. Susan Cain, author of Quiet: The Power of Introverts in a World that Can’t Stop Talking, says the problem is that we live in a world where our schools and workplaces favor extraversion, making it seem like there are mo [..]

The Effect of Emotional Intelligence on Leadership and Job Success

Published on 2012-09-25 09:30:00

You see it all around you, don’t you? Don’t avoid the role Emotional Intelligence plays in your organization.REGISTER now to learn more about Emotional Intelligence!Many of us wish people’s emotions would just evaporate from the workplace. On the other hand, we also understand that if that were to take place, things like passion, vision, mission, and even the drive to improve would also have to evaporate as well. Emotions in the workplace are our greatest friend, and can also be our greate [..]

Your Strategy is an Oxymoron

Published on 2012-09-24 09:58:00

Guest Post by Jay LeboMost of the entrepreneurs and business leaders we meet are facing difficulty because, without even realizing it, they are pursuing mutually incompatible objectives. Even the big industry leaders make this mistake. Don't make the error yourself.As professional strategists, there’s one problem that we see more than any other. It gets business leaders tied up in knots and causes profits and growth to stagnate. We’re going to put a stop to it right here. Ready to hear what [..]

Developing Leadership Capabilities with AECOM

Published on 2012-09-22 10:30:00

Effective leadership development enables companies to react quickly to change and endure difficult times. Developing leadership capabilities is essential to ensure focus on the short-term and long-term health of any organization.This webinar will focus on actions you can take to “Develop Leadership Capability” throughout your organization.

Leadership & Management - Weekly Recap | September 22, 2012

Published on 2012-09-22 06:30:00

This Week's Top Articles in Leadership & Management The Silver Lining in Losing One of Your Best Employees At first glance, there seems to be no positive outcome from hearing that an employee wants to quit, especially if he or she was a vital member of your team. It is also a hard pill to swallow if you had no idea his or her resignation was coming. As devastating as this event can be, most companies will face it at some point. Luckily, there is one aspect of a resignation employers can...

Aesop’s Fable: A Tale of Teamwork

Published on 2012-09-21 11:19:00

Have you ever heard of Aesop’s Fable, The Belly and the Members? Well the fable reads: “One fine day it occurred to the Members of the Body that they were doing all the work and the Belly was having all the food. So they held a meeting, and after a long discussion, decided to strike work till the Belly consented to take its proper share of the work. So for a day or two, the Hands refused to take the food, the Mouth refused to receive it, and the Teeth had no work to do. But after a day or tw [..]

The Silver Lining in Losing One of Your Best Employees

Published on 2012-09-20 09:21:00

At first glance, there seems to be no positive outcome from hearing that an employee wants to quit, especially if he or she was a vital member of your team. It is also a hard pill to swallow if you had no idea his or her resignation was coming. As devastating as this event can be, most companies will face it at some point. Luckily, there is one aspect of a resignation employers can look forward to – the exit interview. They offer a great chance to find ways employers can make changes to ensure [..]

Managing Stress to Prevent $8/gallon Moments at Work

Published on 2012-09-19 10:01:00

Stress piles up on us throughout the day. We face a myriad of travails that can push us past our breaking points. Give the wrong personality one stressor too much and the reaction could be nuclear. Even the usually calm and collected employees can react negatively when faced with too much stress. We recently wrote about managing hotheads, but how do you prevent the regular employee from having a diva moment? Frustration over oil pricing prompted some gasoline station operators in New Jersey and. [..]

How the World's Most Charismatic Leaders Engage Their People

Published on 2012-09-18 15:08:00

Anyone seeking the best possible levels of productivity from their people knows the importance of employee engagement, and most organizations have some type of program in place to drive employee engagement levels higher to achieve better results. Unfortunately, too often the focus of such programs is on coworkers, the work environment, and the ‘deal’ and so on. What’s too often forgotten is the pivotal role of the leader-manager relationship in driving engagement. As it is in the sports wo [..]

Can Social Media and Digital Tools Make You Like Your Job More?

Published on 2012-09-18 08:50:00

Customer service is important but according to Zappos CEO Tony Hsieh, one thing may be even more important: company culture. He is a strong believer that if a company gets that right, everything else will fall into place. Researcher Dan Denison, who has spent much of his life studying workplace culture, defines it as “the underlying values, beliefs and principles that serve as a foundation for an organization’s management system as well as the practices and behaviors that both exemplify and. [..]

Imagine 2012: Driving Knowledge, Driving the Bottom Line and Driving Sales

Published on 2012-09-17 08:31:00

Profiles International is excited to announce its upcoming client summit, Imagine 2012, held Sept. 18-20 at the Rosewood Crescent Hotel in Dallas, Texas. During this event, Profiles International’s clients from all over the country will come together for three days of informative sessions and certification training. Attendees also have the opportunity to network, collaborate, and build relationships that will foster best practices, evaluate industry trends, and brainstorm new ways to get the.. [..]

Baby to Boss: Leadership Tips for Newbie Leaders

Published on 2012-09-14 09:27:00

As the saying goes, ‘age is just a number’ and Mark Zuckerberg has certainly set a new record. Facebook’s recent move to a publicly traded company made 28-year-old Zuckerberg the youngest CEO at a Fortune 1000 company. Many more men and women have helped establish

Managers as Leaders - a Different Perspective

Published on 2012-09-13 10:35:00

Leadership is a hot topic. We are inundated with articles, blogs and TV specials about amazing leaders who are the catalysts for their companies. Leaders are superhuman. Leaders are the CEO’s of multi-million dollar companies. People rave about their “it factor” and ability to make strategic decisions with huge implications calmly. In today’s workforce, the search for leaders is in full force.

Simple Steps to Build a Sterling Reputation

Published on 2012-09-12 13:16:00

Look at where you will be at the end of the first month if you implement the simple strategy as outlined in part 1 of this series: How to be THE Expert in Your Field. You will already have read four to five of the freshest publications in your field. You will already be way ahead of the vast majority of your peers. But reading is not enough. In order to build a reputation, you’ve got to share your newfound expertise. This is no time to be modest. Step 2: Build Your Expert ReputationAs you read [..]

Profiles International Joining Industry Leaders at TaleoWorld 2012

Published on 2012-09-12 09:08:00

Profiles International is just one of many known industry names to sponsor TaleoWorld 2012

5 Tips for Preventing Unhealthy Team Conflict

Published on 2012-09-11 08:42:00

Healthy competition within a team can be a motivating force, but it can also cause conflicts that tear groups apart. Finding just the right balance can take a team from mediocre to sensational. However, the competitive desire to succeed and win can drive some to cheat. From the lazy student hoping to steal an answer from your math test to the coworker who pitches the idea you first shared in the break room, many of us know what it’s like to be copied.But does using another’s basic design cou [..]

What We Can Learn About Customer Service From Apple's Training Manual

Published on 2012-09-10 09:47:00

How does Apple maintain such astronomical sales? Part of the secret is out. Apple’s Training Manual, Genius Training Student Workbook, has been leaked. The training guide for Apple’s retail salespeople has been made fun of for being a bit cultish and manipulative. But as Gizmodo points out, something about Apple’s selling system works, however strange it may be. Everyone hired to work at Apple's retail stores must complete an intensive 14-day training program. The training manual covers...

Identify and Develop Your Very Best Leaders

Published on 2012-09-08 07:00:00

Not all people in leadership positions are effective leaders, but they can be developed into excellent leaders. Extraordinary leaders are not born or created over night. Some may say that Richard Branson has a certain ‘Je ne sais quoi’ about him, that Steve Jobs grasped the attention of everyone when he presented to an audience, or that Jeff Bezos is the most upbeat CEO of our time. But what really makes a great leader in big and small organizations today? - Understanding themselves and how. [..]

Growing Talent in Europe: Gaining Advantage Through Assessment

Published on 2012-09-07 09:11:00

The Europe Association of Test Publishers is a Division of the Association of Test Publishers that brings together European test publishers and related organizations for the purpose of networking, sharing innovative ideas and creating both educational and marketing opportunities related to testing and assessments. The E-ATP is hosting their annual conference this year in Berlin, Germany, September 12-14. The event is titled Growing Talent in Europe: Gaining Advantage Through...

How to be THE Expert in Your Field

Published on 2012-09-06 09:01:00

You do not have to be a genius to become an expert. You just need to work a little harder than anyone else at doing so. As you can read in Leadership Charisma, our research demonstrated that employees found leaders who were focused on their own personal development charismatic. Those leaders who displayed a clear commitment to their own ongoing development, who continually sought to improve themselves and their knowledge, were more charismatic than those who did not. That research also...

You’re Invited! Profiles International Executives Host Complimentary Coaching Sessions

Published on 2012-09-05 09:44:00

Profiles International invites you to meet us in Dallas

Work and Life: The Balancing Act

Published on 2012-09-04 09:07:00

What is work-life balance? There is no magic number for hours of exercise or time spent with children that will combat the stress from a busy day at the office. There is no ratio for time spent at home versus time spent at the office that equates to

Labor Day, Not Just Another Day!

Published on 2012-09-03 06:30:00

Labor Day was first observed on September 5, 1882 in New York City. Within a year, over half the states in the U.S. were celebrating “Labor Day” in some form or another. Today in the U.S., we are celebrating 155.2 million workers according to the U.S Bureau of Labor Statistics. Whether you work in business, science or

High Impact: Retention and Development Strategies in a Competitive Workforce

Published on 2012-08-31 08:28:00

Would you say that all your employees are top performers? Probably not! Did you know that unless all your people are ‘superior’ performers, you are losing money unnecessarily . If you can move performance of an employee from ‘bottom’ to ‘average’ or ‘average’ to ‘superior’, the results can be tremendous.

World Class Salespeople = World Class Sales

Published on 2012-08-30 08:47:00

Guest post by Deiric McCannWhen Vilfredo Pareto

5 Reasons Why Your Team May be Failing

Published on 2012-08-29 09:41:00

Why do teams win? In sports or business teams win because they have structure, guidance and support. Winning teams have a coach who is there to lead, guide, and instruct them. Did these teams just magically appear? No! Each player is assessed for their talent, skills, abilities, strengths and weaknesses. More importantly, coaches also look at how each player communicates with one another. They look for team work and chemistry. This directly correlates with business as well. When building a...

The 5 Hiring Tips You Should Always Follow

Published on 2012-08-28 09:23:00

Although your business may be profitable, that doesn't mean you can ignore other underlying workplace issues that could be causing serious damage to your organization.Just how much does it really cost to replace, train and onboard employees in your company? Many managers shy away from this calculation or leave it to the last minute. However, it’s not as difficult as it may seem. Simply take the annual salary of a job for which you have excessive turnover, add 30 percent for benefits, and...

What Being a Waitress Taught Me About Customer Service

Published on 2012-08-27 09:44:00

Guest post by Sarah WatsonWe all know that it can cost much more to attract new customers than to retain old ones. So, why do customers leave? More often than not, it has less to do with product dissatisfaction, and more to do with poor customer service. As a college student, I worked as a waitress to offset the cost of school. Being a waitress taught me a surprising number of things about the business world, but what stuck out from that time is that customers would usually forgive bad food,...

Leadership & Management - Weekly Recap | August 25, 2012

Published on 2012-08-25 06:30:00

This Week's Top Articles in Leadership & Management Stop it! Are You Hindering Your Own Team's Productivity? As a manager, it can be easy to complain and report to the executive team that your employees are not working effectively and meeting goals. How often do we ask ourselves, “am I enabling my people to be the best that they can be?” You may be hindering your own team's effectiveness and productivity ! The word effective is defined as “producing a desired result, or ready for...

Stop it! Are You Hindering Your Own Team's Productivity?

Published on 2012-08-24 08:27:00

As a manager, it can be easy to complain and report to the executive team that your employees are not working effectively and meeting goals. How often do we ask ourselves, “am I enabling my people to be the best that they can be?” You may be hindering your own team's effectiveness and

Who Won the $15,000 Comprehensive Team Analysis Giveaway?

Published on 2012-08-23 09:22:00

Last month we launched our first ever Comprehensive Team Analysis Giveaway and the submissions flooded in! Thank you to all who entered, and if you weren’t chosen this time, not to worry! We will be having another giveaway soon! The only thing that was required of applicants was to tell us what their biggest workplace challenges were and why they wanted to win the Profiles International Comprehensive Team Analysis for their department. It was that simple! We had such an outstanding response to [..]

Managing Jerks, Divas and Hotheads in the Workplace

Published on 2012-08-22 08:14:00

Today, many companies face pressure to retain their very best, high performing employees. However, some of these employees can be ‘difficult’ at times or

8 Best Practices for Implementing Selection Assessments

Published on 2012-08-21 09:10:00

Although interviews can give you some insight about a potential job candidate, they are not always the best indicator for selecting the right individual for the position. Selection assessments can help you determine if your new-hire has the skills, intelligence, and attitude necessary to perform the job. There are a number of best practices for implementing selection assessments. The following are brief descriptions of these practices: 1. Job Analysis ProfileOrganizations need to begin by...

3 Reasons Why Productivity Fluctuates

Published on 2012-08-20 08:28:00

Guest post by Greg StewartWhy does productivity fluctuate among employees? If we take out the anomalies such as extenuating life circumstances, we can still see that an employee’s productivity changes.The May 2004 edition of Harvard Business Review featured an article on how it is risky to hire stars from other companies. They advised that we are better off growing our own stars rather than headhunting them from our competitors. Why would that be? There, of course, are several reasons, but wha [..]

Leadership & Management - Weekly Recap | August 17, 2012

Published on 2012-08-18 06:30:00

This Week's Top Articles in Leadership & Management Solving the CSI of High Manager Turnover Register for the webinar Hiring should never be as complicated as crime scene investigating. So when the largest owner of an Applebee's franchise reduced management turnover and saved $345,000, the HR director was pleased to see another sudden benefit: simplicity. “It’s not CSI – it’s ABC,” says Frank Romano about the ProfileXT®. Romano is the Executive Director of HR at Concord...Read...

Solving the CSI of High Manager Turnover

Published on 2012-08-17 08:56:00

Register for the webinar Hiring should never be as complicated as crime scene investigating. So when the largest owner of an Applebee's franchise reduced management turnover and saved $345,000, the HR director was pleased to see another sudden benefit: simplicity. “It’s not CSI – it’s ABC,” says Frank Romano about the ProfileXT®. Romano is the Executive Director of HR at Concord Hospitality in Lincoln, Nebraska. The company, which operates 50 restaurants and similar properties across [..]

Why 23-Year-Olds Should Handle Your Social Media

Published on 2012-08-16 08:45:00

Guest post by Sarah WatsonIn a recent article on Inc.com, 11 Reasons a 23-Year-Old Shouldn’t Run Your Social Media, Hollis Thomases asserts that millennials aren’t mature enough or responsible enough to handle a company’s online brand. The title caught my attention because one, I’m 22, and two; I’ve been entrusted with two organizations’ social media brands already. As a recent college graduate who studied public relations and marketing, I find this to be a sweeping over-generalizati [..]

The Gift of Gab: 12 Powerful Words That Get Results!

Published on 2012-08-15 09:39:00

Contributing author: Deiric McCannI guarantee that this is the most important article you’ll ever read. Here you’ll discover new ideas that have been proven to save time and energy – oh, and make money. What you’ll love about these proven new ideas is that they are so easy to understand and safe to apply that you’ll get results that will improve the health of your business immediately! According to the scientists at Yale University I should have had you eating out of the palm of my han [..]

Engaged or Disengaged? That is the Question....

Published on 2012-08-14 08:50:00

A recent employee engagement report revealed some shocking statistics. Only 31 percent of employees are engaged at work! What does a disengaged employee mean for your company? Loss of productivity is an obvious answer, but the loss of productivity goes beyond just that employee. Even the best employees can become frustrated with coworkers who don’t pull their weight, resulting in lack of productivity for your entire office! Employee engagement isn’t employee satisfaction or employee happines [..]

Money Doesn't Buy Happiness: 2012's Happiest and Unhappiest Jobs

Published on 2012-08-13 08:47:00

Job satisfaction can highly depend on the type of person and how well they match a position. Count yourself lucky if you are one of those people that genuinely loves your job. Although all jobs can be stressful and trying at times, there are many things that can increase stress levels. Difficult hours, low pay and lack of room for promotion can all act as stress factors and contribute to dissatisfaction on the job. Have you ever wondered what jobs people are the most happy doing and which ones.. [..]

Maintaining Momentum Through a Merger

Published on 2012-08-10 08:23:00

You have heard it through the grapevine- there is going to be a merger. It is often a situation saturated with fear, worry, mystery, and confusion.

Death of Success: 6 Damaging Behaviors Salespeople Should Avoid

Published on 2012-08-09 08:56:00

“Salespeople are born, not made”- true or false statement?According to a Harvard Business Review article by Steve W. Martin, 70 percent of top salespeople are born with natural instincts that make them successful, and the other 30 percent are self-made and must learn to be successful without natural sales instincts. Martin goes on to state that for every 100 people who enter into

Successful Selling with Miller Heiman and Profiles International

Published on 2012-08-08 09:06:00

Complex sales can require salespeople to have a systematic plan for effectively managing the selling and buying process. There are many benefits to having a disciplined approach to your sales process, specifically it allows your organization to prioritize resources and strategically grow important accounts. Any effective salesperson knows that his or her focus should not only be on the selling process but also the buying process. What issue is your prospect faced with that you can solve for...

Forget Me Not: Simple Tricks to Remember Names

Published on 2012-08-07 08:52:00

Contributing author: Deiric McCann How many times have you been introduced to someone new and just seconds later when it comes time to introduce them to someone else you’ve forgotten their name? It’s embarrassing, to say the least. It can also make you look unprofessional and uninterested.

7 Silly Simple Hiring Mistakes

Published on 2012-08-06 10:52:00

As daunting as being interviewed is, the hiring process can be quite an intimidating experience for the interviewer as well. For the interviewee, there are only two possible outcomes, either you get the job or you don’t.

The Importance of Retaining Customer Service Employees

Published on 2012-08-03 10:51:00

Employee turnover is a challenge that every organization faces at one time or another. As mentioned in

Getting Extraordinary Results from Ordinary People

Published on 2012-08-02 09:35:00

What’s the secret of those people who seem to get such incredible results despite the fact that they are working with basically the same pool of people as we are? We live in a results based world. We’re judged by what we produce and what we contribute to our families and communities. In the last 20 or 30 years, there’s been a lot of focus on developing management skills because we’re told that good management skills result in good results. Although this is not untrue,...

Worthy of the Gold: Business Takeways from Olympic Athletes

Published on 2012-08-01 10:46:00

The 2012 Summer Olympics, officially the Games of the XXX Olympiad, began this past Friday and will continue for the next two weeks. Between July 27th

Worthy of the Gold: Business Takeaways from Olympic Athletes

Published on 2012-08-01 10:46:00

The 2012 Summer Olympics, officially the Games of the XXX Olympiad, began this past Friday and will continue for the next two weeks. Between July 27th

Social Recruiting: The New Era of Attracting Top Talent

Published on 2012-07-31 09:31:00

As we move into a new era of recruiting, the age of the resume may be drawing to a close. Social media is becoming increasingly popular as a way for recruiters to find the best possible candidates for open positions. According to a recent survey by Jobvite, 92 percent of recruiters are using social media to find new talent in 2012. The survey reports, “Social recruiting has become an essential resource in the war for talent as competition is fiercer than ever.” It’s common...

Walk the Walk: Make Company Values More Than Just a Slogan

Published on 2012-07-30 08:51:00

Think quick: what are your company’s core values? Does your company have a mission statement? What is it? Odds are, it probably has a lot of nice-sounding words in it like “integrity,” “respect,” “communication,” or “excellence.” That’s great, but do those words accurately reflect your company’s values? Does your company hire people who reflect them? Reed Hastings, CEO of Netflix, recently shared a report on what drives the...

The One Book Needed in Every Boardroom

Published on 2012-07-27 08:52:00

President and Chief Executive Officer of Profiles International, Bud Haney, was honored to contribute a chapter to the new publication Essays on Governance by Andrew J. Sherman. A must-read for modern

10 Tips for Maximizing Your Business Networking Efforts

Published on 2012-07-26 09:01:00

In today’s society it is not uncommon to hear someone say “you have to get out and network”, or “it’s all about networking.” So, what exactly do they mean when they use the term ‘networking’? In the business world, networking means leveraging your professional and personal connections to grow your business and bring in new clients. Although it may sound fairly simple, business networking is actually a complex process. It is all about building...

Inspiring Leaders Seek Input

Published on 2012-07-25 08:36:00

Guest post by Deiric McCann In the largest study ever undertaken into what makes some leaders particular inspiring (400,000 employees rated their 40,000 managers on their ability to inspire) we found that formally polling people for their input on a regular basis was one of the most impactful habits a leader can build. Here’s how to do it. You don’t know what your people are thinking! Most leaders make the mistake of assuming that they understand what’s going on in the...

Microsoft's Misstep: How to give employee feedback the RIGHT way

Published on 2012-07-24 09:25:00

In a recent article by Vanity Fair, Microsoft’s recent failures were linked to a destructive management technique called stack ranking. Stack ranking is a performance measurement system that, in Vanity Fair's words, "forces every unit to declare a certain percentage of employees as top performers, good performers, average, and poor.” It doesn’t take a genius to figure out the inevitable problems that can result from this type of management technique. Imagine you have ten...

Leadership Derailment: How to Help Leaders Stay on Track

Published on 2012-07-23 09:37:00

At some point in our career, we have, or will, all witness a moment when a leader behaves in a way that is counterproductive and self-imploding. He or she goes drastically off track and derails from what should be a promising career. In many ways it is similar to watching a train crash in slow motion; you know it’s going to happen, but there is absolutely nothing you can do to prevent it. Generally, leaders do not make the choice to derail or go off track. Derailment usually occurs...

Common Courtesy is Charismatic!

Published on 2012-07-20 09:05:00

Guest post by Deiric McCann Common courtesy is so uncommon that it’s actually charismatic! In the research for ‘Leadership Charisma’ we surveyed almost 400,000 employees worldwide to see what charismatic leaders did that engaged those who worked for them to be so much more productive.

What We Learned From Stephen Covey's, "7 Habits..."

Published on 2012-07-19 09:44:00

Dr. Stephen Covey, who wrote the 1989 best-seller, “The 7 Habits of Highly Effective People", passed away on Monday. In addition to being an author, Dr. Covey was also co-founder of Utah-based professional services company FranklinCovey, and his message of success won him millions of followers worldwide. Dr. Covey was a well-known motivational speaker and had an enormous impact on both the corporate world and the personal lives of millions. More than 20 million copies of The 7 Habits of.. [..]

Think Quick! Ten Off-the-Wall Job Interview Questions

Published on 2012-07-18 08:38:00

The term “interview” can evoke several emotions in a person; some positive and some negative. Although a candidate may be excited about the job opportunity, a great deal of time is often required to properly prepare for an interview. Interview preparation usually includes: researching the company, studying the job description, practicing interview questions, and creating questions to ask the interviewer at the end of the interview. Despite the time and effort that goes into...

Employee Utilization: 3 Ways to Get the Most Out of Your People

Published on 2012-07-17 11:11:00

Employee utilization seems to be one of those over-used business terms that poorly describes one of the most important elements in productivity. America’s Most Productive Companies know that successful employee utilization is an active ingredient for overall success. When human capital planning is at the top of a company's priorities, they are sure to achieve their goals despite a potentially lean number of employees. So, what do the most productive companies mean when they say they have. [..]

Prepare Internal Talent! The Role of Successor Development

Published on 2012-07-16 09:36:00

What will your business look like in five years? Will your products and services be the same? Will you be serving the same customer base in the same markets? What type of employees will you need to fulfill your goals? The foundation of your success depends upon an effective talent management program that strongly values succession planning. If you can’t identify what products or services you’ll be selling, how will you know how many employees you’ll need to do the work?...

Seeing is Believing: Visualize Your Way to Success

Published on 2012-07-13 08:52:00

Take a moment to think about a few of your most challenging goals. How confident would you feel if you had achieved all of those goals? How would it impact your self-confidence if everything you tried worked out positively, and every day brought about another success? Stop for a moment and try to imagine what that would feel like. Odds are, your self-confidence would soar, and you would feel as though you could do pretty much anything, right? Well, you don’t have to wait until you reach.. [..]

A Look Inside the Retail Industry: 3 Tips for Success

Published on 2012-07-12 08:41:00

How do you feel about the economy? Well, the average U.S. economic confidence rate from Gallup increased 3 points in May to -17, which is the highest monthly average we’ve seen in over four years! Gallup’s Economic Confidence Index is based on how Americans rate the current economic state and their perception of whether it’s improving or getting worse. So what does an improved confidence rating mean? Consumers are more hopeful, which is good news for the retail industry. In...

Avoid Mediocrity: Ways to Transform Incompetent Managers

Published on 2012-07-11 10:47:00

Relationship building is an art, but not every manager is a natural relationship artist. We have recently covered many solutions to managing difficult employees, but just as often as employees can act up, so can the boss. Ineffective managers can contribute to the decline of productivity in the workplace. Organizational leaders who pay attention to detail should act quickly if they detect any symptoms of incompetence. Incompetent Managers: Discourage decision-making by failing to make...

Employee Conflict: Managing Employee Attitudes

Published on 2012-07-10 08:35:00

It’s inevitable, if you put a group of people in close proximity for 40 hours a week, there’s a high possibility that there's going to be some conflict. Some disagreement at work is a good thing. It shows that there is healthy and open discussion, and that employees are not afraid to voice their concerns and problems. However, while conflicts about work issues may be healthy, conflicts about personality and work styles are not. The first step in managing disputes is to understand...

How to Fill the Gaps with Effective Management

Published on 2012-07-09 08:31:00

Is there a skills gap in your organization? Do you have vacant positions, which require high-level skills that are hard to find? According to a recent study from CareerBuilder, 38 percent of employers cannot find qualified candidates to fill a position. The study found that the top five areas most difficult to recruit for are: Engineering C-level positions Information Technology Research and Development Production In addition, candidates are also having a hard time finding jobs which they...

Is Unlimited Vacation the Secret to Extreme Employee Productivity?

Published on 2012-07-06 08:27:00

What is the vacation/time off policy in your organization? Do you work a

Engaging Leadership: The Role of Charisma

Published on 2012-07-05 08:49:00

Anyone seeking the best possible levels of productivity from their people knows the importance of employee engagement, and most organizations have some type of program in place to drive employee engagement levels higher to achieve better results.

4 Leadership Lessons from the Founding Fathers

Published on 2012-07-04 10:45:00

The 4th of July is a day for us in America to remember our founding fathers and the fundamental ideas that transformed our country into the great nation it is today. In honor of Independence day, here are quotes from the founding fathers along with some of our more popular blog posts for some vacation day...

Learn from JC Penney’s Mistakes: 3 Ways to Reduce Employee Turnover

Published on 2012-07-03 09:02:00

JC Penney has been making headlines, and not in a positive light. An article from The Washington Post shares the company's latest news. First there was the brand’s makeover “disaster” which resulted in confused customers, angry employees and an 18.9 percent drop in same-store sales. Most recently, the company’s president, Michael Francis, has resigned after eight months. So what went wrong? How could a company that was once so customer-friendly and family focused fail...

Be a Coach, Not Just a Manager: 5 Elements of Successful Coaching

Published on 2012-07-02 08:55:00

If you are a parent or a pet owner then you know that when your child or pet misbehaves, you have to act immediately or the corrective action is pointless. You cannot wait a day, a month, or a year to address a problem; by then the child or pet has completely forgotten what they did that was wrong. Although employees are not children and they certainly are not a pet, employers should not wait to address an issue for the same reason. Many organizations and managers rely on annual performance...

The Simple Trick to Reducing Stress and Increasing Productivity

Published on 2012-06-29 08:26:00

There’s a famous running quote that says, “Somewhere, right now, someone is training while you are not. When you race him, he will win.” What does this have to do with business? A lot. The people on top know that if you want to be successful, you need to be working while others are not. Getting up just thirty minutes earlier in the morning could be the difference in your productivity level for the entire day. Laura Vanderkam, author of What the Most Successful People Do...

Get a Great Return on Your Training and Development Investment

Published on 2012-06-28 08:52:00

More than likely for an employee, the first few days or weeks on the job are consumed with training, training, and more training. They must learn everything from company policies and procedures to how the computer system works; not to mention all the responsibilities of their job. However, as the months pass the training becomes less and less; eventually becoming non-existent. Many companies provide an abundance of training in the beginning, but might fail to provide ongoing professional...

Discover the Hidden Talents in Your Workforce

Published on 2012-06-27 08:38:00

Renowned businessman, political figure and philanthropist, Thomas J. Watson, Jr. once said, “I believe the real difference between success and failure in a corporation can be very often traced to the question of how well the organization brings out the great energies and talents of its people.” This quote is a perfect illustration of how important employee development is to organizations’ success. A company may hire the smartest or best-fit employees, but if those employees...

What Tim Duncan Can Teach Us About Leadership in the Office

Published on 2012-06-26 10:01:00

For anyone who played team sports in high school or college, you know their importance for building strong leaders with solid work ethics. Even if you didn’t participate in a sport, the similarities between team sports and work life are easy to spot. They teach teamwork, responsibility and personal accountability. With the NBA Finals finished, one player stood out as an obvious example of someone who possesses all of these traits, even though his team didn't quite make it. Tim Duncan, of. [..]

4 Tips to Attract Top Young Talent

Published on 2012-06-25 07:58:00

For recent college graduates and young professionals, the transition from campus life to the workplace can be intimidating and possibly the biggest change in their life so far. For companies, recruiting top young talent and hiring recent college graduates can be very beneficial! A study from Reagan Consulting analyzed a number of “Successful Young Producers” who are predominantly college educated 20-something-year-olds. The study identified the ideal traits for young successful...

What Will You Learn at SHRM 2012?

Published on 2012-06-22 10:15:00

The SHRM 64th Annual Conference and Exposition is approaching fast! THE SHRM Conference always provides exciting, thought-provoking speakers, and this year is no different. Kicking off the conference on June 24th is former Secretary of State, Condoleezza Rice. Malcom Gladwell, one of Time Magazine's 100 Most Influential People, will follow her on June 25th. On June 26th, Jim Collins, author of four best-selling books, will take the stage. Finally, on June 27th, Tom Brokaw, one of the most...

10 Tips for Employee Motivation This Summer

Published on 2012-06-21 08:32:00

Summer has officially started. It’s time to put on your sandals, grab a cooler and hit the beach for a few months, right? Well unlike kids in school, the workplace doesn’t have a summer break. With all the summertime hype and beautiful sunny days, it may be difficult to stay focused at work. But the summer is actually the perfect time to rejuvenate and get motivated. So here are 10 great tips to maximize employee motivation and keep employees happy and productive this...

The Secret to Employee Satisfaction: Say Thank You!

Published on 2012-06-20 09:56:00

They say it’s the thought that counts, but employees of Torbay Hospital in England might disagree. The hospital was in the news recently after many of their employees were insulted when they were rewarded for a job well done with, wait for it, a Kit Kat. Vouchers for Kit Kat bars were placed inside employees’ pay slips as a thank you after the hospital won a prestigious award. The hospital’s intent was almost certainly a good one; however, it backfired and left workers...

Win a $15,000 Comprehensive Team Analysis Package for Your Department!

Published on 2012-06-19 08:37:00

Are you working with an exceptional team that has the potential to be even better?

What We Learned From LinkedIn’s Hack: Tips for Password Security

Published on 2012-06-18 07:39:00

You’ve probably heard all about the hack of over six million LinkedIn members’ passwords last Monday and ten thousand Twitter accounts more recently. In case you haven’t, you can check to see if your password was compromised here. Even if your password wasn't one of the millions that were compromised, it's still a good idea to change it. If you use the same password for all of your accounts (which is extremely ill-advised) you should change those as well. Using strong...

Reduce the Business Risks Associated with Leadership Stress

Published on 2012-06-15 08:08:00

Work-related stress can be caused by many things; long hours, job insecurity, conflict with other employees, changes in organizational structure, or a heavy workload. It affects millions of workers in all levels of an organization. According to a recent American Psychological Association survey, two out of every five employees report they feel tense or stressed out during the workday. In small amounts stress can be good, even motivating, but it is when stress levels become high that it becomes.. [..]

2 Critical Questions to Ask for Effective Succession Planning

Published on 2012-06-14 09:40:00

Succession planning is often misunderstood or undervalued in the workplace. A research poll from SHRM found that only 23 percent of organizations have a formal succession plan and 38 percent have some informal planning in place. These numbers are low compared to just how important succession planning is to an organization’s success. The research also found that larger organizations (with 2,500 employees or more) are much more likely to have succession plans. Whether you’re a large.. [..]

Think Before You Tweet: Don't Let Twitter Cost You Your Job

Published on 2012-06-13 08:54:00

Why bother getting fired over Facebook when you can lose your job on Twitter in 140 characters or less? Twitter can streamline your humiliation and cost you your job in record time. Just ask Gene Morphis, former chief financial officer of fashion retailer Francesca's Holdings Corp. He was fired on Monday after he “improperly communicated company information through social media.” For instance, in March he tweeted, "Dinner w/Board tonite. Used to be fun. Now one must be on guard...

Turn That Frown Upside Down: Motivating Employees after Downsizing

Published on 2012-06-12 08:11:00

Rumors of layoffs have been going around

5 Tips for Creating a Team Building Culture at Work

Published on 2012-06-11 10:54:00

Creating a team-building culture starts with individual, engaged employees. Engaged employees are happier at work, get more done, and routinely go above and beyond their job descriptions. They also encourage other employees to be more engaged and productive. Most importantly, these employees are proud to be a part of their companies and are likely to stay long-term. There is no one simple set of actions that will create increased engagement levels. You will need to identify opportunities,...

7 Signs Your Customers REALLY Love You (Part 2)

Published on 2012-06-08 08:44:00

Last week we covered four of seven key factors that ensure your customers are aligned with your organization and loyal! Just because your customers continue to buy from you does not necessarily mean that

Show Me the Money: How to Maximize Sales Force Productivity

Published on 2012-06-07 08:39:00

Sales representatives are the people who represent a company and sell the products or services that the organization offers. The job of a sales rep can vary greatly depending on the organization and types of products and services they sell; however, sales reps are often considered some of the most important employees within an organization. Sales equal money, so without sales an organization would cease to exist. The importance of a company’s sales force cannot be understated in a...

A Realistic and Practical Approach to Implementing Competencies

Published on 2012-06-06 09:31:00

Building Blocks of Competencies…Competency Development…Integrating Competencies into an Organization…Measuring Competency Mastery…Linking Competency to Business Results…so much to learn, and so little time to learn it! Competency management is crucial for organizations that wish to align their workforce with their business objectives. Organizations need to identify and understand the core competencies of top performing employees and then use that knowledge in. [..]

5 Lessons from the World’s Most Brilliant Minds

Published on 2012-06-05 10:00:00

What does it mean to be brilliant? Brilliance is expressed in many different ways: dazzling, wonderful, talented, gifted, inspiring. But guess what, you don’t have to be Albert Einstein or graduate from an Ivy League university to be brilliant. Just look at Time Magazine’s 100 Most Influential People of the Year, which includes a variety of individuals like Mashable.com’s founder Pete Cashmore, the successful business legend Warren Buffett, NBA star Jeremy Lin, famous...

Stressed at Work? You’re Not Alone!

Published on 2012-06-04 09:19:00

What are you thinking about right now? You probably have deadlines to meet, bills to pay, places to be, procedures to follow and projects to complete. Life can be stressful. Too much stress is damaging, especially in the workplace. Whether we realize it or not, stress affects our health, relationships, day-to-day activities and productivity. According to a workplace poll from Gallup, on-the-job stress is the number one reason for employee dissatisfaction in the U.S. So, it’s important to.. [..]

Ssssh! The Secret to a Successful Hire

Published on 2012-06-01 08:26:00

There is no greater tragedy in the business world than hiring perfectly competent employees for jobs in which

5 Warning Signs of a Checked-Out Employee

Published on 2012-05-31 08:47:00

It’s the middle of the day on a Monday. Do you know where your employees are? If you do, do you know what they’re doing? According to a new study from Mercer, there’s a 50 percent chance that any given employee is currently checked out or looking for a new job. According to the report, 32 percent of US workers are, “seriously considering leaving his or her profession at the present time,” and 21 percent are unhappy in their current job and have hit all-time low...

3 Tips to Lead Effective Meetings

Published on 2012-05-30 08:31:00

We all have our fair share of meetings at work. Whether it’s weekly team meetings, brainstorming sessions or client proposals, you can’t avoid them. The important question is: do you have effective meetings? Unfortunately, the term “meeting” doesn’t carry as much poise as it should. Research presented by WebEx found that

How to Be Happy at Work

Published on 2012-05-29 09:47:00

According to recent research from US News and World Report, older Americans seem to be happier at work than their younger coworkers. Surprised? Well, a survey conducted by Charles Schwab found that 32 percent of 60-something-year-old workers didn’t want to retire and 76 percent said they were “sticking to their jobs because they wanted to.” It was also found that 50-somethings are more likely than 60-somethings to say they feel "stuck" in their jobs and report that they are...

Battle of the Ages: 10 Ways to Bridge the Generation Gap

Published on 2012-05-25 08:13:00

Lately we have posted a few articles on behaviors that can have an effect on the workplace, such as problematic personalities, bad attitudes, and business manners. However, what do you do when you have a workforce that consists of four generations and each generation has different values, different ideas, different ways of communicating, and different ways of getting things done? The four generations present in the workplace today

7 Signs Your Customers Love You

Published on 2012-05-24 08:54:00

“An ounce of loyalty is worth a pound of cleverness.” - Elbert Hubbard For decades, the goal of many organizations has been to satisfy customers. While satisfaction is important, it is not sufficient to guarantee that your customers will continue to buy from you. As the business world evolves at a rapid pace, the minute you become complacent, BANG, a new competitor surfaces with a product or service they claim is better and more cost effective than yours. Suddenly, your customer no. [..]

Diving Into the Deep End of the Internal Talent Pool

Published on 2012-05-23 10:00:00

One of the key issues facing businesses today is bench strength. Although, the overall number of people entering the workforce is increasing, most of those people are entry-level.

Attitude Check: Tips to Manage Difficult Employees with Bad Attitudes

Published on 2012-05-22 09:26:00

Do you know an office grumpy? You know, the employee who walks in to work with a negative or demeaning attitude. It’s no surprise that bad attitudes are unhealthy in the workplace. The more negative employees are at work, the less productive and valuable they are for the organization. That’s why knowing how to manage difficult employees is a crucial leadership skill. Here are the four most common bad attitudes in the workplace: Negative emotions toward the organization. It’s. [..]

Checkmate! The Secret to Strategic Talent Management

Published on 2012-05-21 08:19:00

Much like playing a game of chess, effective leaders need to be strategic. Now you might be asking yourself, what exactly does it take to be a strategic leader? Well, a recent article from Inc.com written by Paul Schoemaker presents the Six Habits of True Strategic Thinkers. These habits include: Anticipate future market and industry trends

Mind Your Manners, Particularly in Business

Published on 2012-05-18 08:38:00

Most of what we have learned about manners, both good and bad, has come from our family and friends and most of us have a pretty good grasp on what is considered to be good manners in a social environment. However, where do you stand on business manners? Do you know the accepted protocol during a business meeting? How about the correct way to introduce a client or an executive? Etiquette can sometimes be tricky depending on the situation, but the basics of professional manners are quite...

Keep the Peace: How to Manage Problematic Personalities

Published on 2012-05-17 08:23:00

According to Merriam-Webster, personality is a person’s set of distinctive traits and characteristics. Note that the definition does not say ‘good’ traits and ‘favorable’ characteristics. Although there are many people with extremely pleasant personalities, there are just as many people with ‘nails on a chalkboard’ type personalities that send shivers up your spine and make you want to scream. Whether it is constant complaining, inappropriate jokes,...

Six Enemies of Successful Hiring

Published on 2012-05-16 09:00:00

Hiring new employees is one of the biggest investments a business can make, so managers need to make sure they hire employees who will be the most successful in a particular position. A popular article from Forbes presents “The Six Enemies of Greatness (and Happiness).” These six obstacles are also enemies of successful hiring, which lead to common hiring mistakes. Don’t let these factors get in the way of finding the best-fit employee for your organization!

Would You Hire Someone With a Criminal Record?

Published on 2012-05-15 08:23:00

April 25th 2012 saw a shocking announcement that will affect the careers of millions of workers. The Equal Employment Opportunity Commission (EEOC) issued a new Enforcement Guidance on criminal background checks. Despite heavy concerns from the Chamber of Commerce and background check industry professionals, the new guidance was passed in a 4-1 vote by Commissioners. The Guidance states: “Under Title VII of our civil rights laws, employers may not deny employment based on a conviction...

Workplace Competition: Is Your Office Like The Hunger Games?

Published on 2012-05-14 09:25:00

The cinema hype has died down, but The Hunger Games isn’t going anywhere. The best-selling novel and recent box-office hit is still capturing readers and viewers across the nation. If you’ve missed out, the story is about a futuristic society where twelve kids, from ages 12-18, are submitted into a televised, life or death competition. Contestants are in a constant war between themselves to see who ends up as the champion. The excitement, fear and mystery keep readers and viewers on. [..]

Reaching Best-in-Class Status With Profiles International

Published on 2012-05-13 14:40:00

We have all been told at some point in our life that it is important to make a good first impression. That rule of thumb not only applies to individuals, it also applies to organizations. It is crucial that organizations know how new employees view them from the beginning. Poor planning and sub-par onboarding not only negatively impact productivity, they can shatter an organization’s recruitment and retention efforts; ultimately affecting overall success. To avoid this downward spiral,...

Expert Tips for Charting Your iPads for Sales Strategy

Published on 2012-05-11 08:37:00

Guest Post By Ashley Furness, Blogger and Market Analyst for softwareadvice.com/crm. According to recent reports, 78 percent of employers will invest in tablets by the close of next year, 83 percent of which will choose the iPad. Oddly, most haven't created a corresponding implementation strategy. With Mercedes Benz, General Mills and other big-name companies deploying the device, it's easy to imagine the iPad as some sort of silver bullet for sales. But as Boston Scientific CIO Rich Adduci...

Don’t Underestimate the Power of an Intern

Published on 2012-05-10 08:39:00

Summer is almost here, which means students are out of school and many are in search for internships. Back in the day, interns used to be perceived as the guys who went on coffee runs, made photocopies and ran the fax machine. Well, times have changed! Internship programs have become valuable resources for top businesses across the nation. Interns may be young and work by the hour, but that is no reason to underestimate the skills and contributions they can bring to your organization....

Why You Need to Align Sales and Leadership in Your Organization

Published on 2012-05-09 08:51:00

Eliminate the guesswork of where your focus should be in developing and training your sales team to the top. Wouldn’t it be great if you could easily transform your ‘average’ performers into a top quality sales force? How do you identify a clear focus for the training and development of your sales team? If you would like the answers to the above questions, then you cannot afford to miss the upcoming webinar titled, Aligning Sales and Leadership for Success in Your...

Windows to the Soul- The Power of Great Eye Contact

Published on 2012-05-08 08:23:00

Guest Post by Deiric McCann "The eyes are the windows to the soul” – Ancient Proverb Eye contact is a critical tool in creating a charismatic impression when you speak – either one-to-one or one-to-many. When charismatic speakers present every person in the room feels that their comments are directed at them personally.

Keep Your Superheroes: 6 Steps to Reduce Employee Turnover

Published on 2012-05-07 08:19:00

Do you know what is important to your prospective and current employees? Do you work hard to meet those needs? If you answered yes to both questions, then you probably have a low employee turnover rate. However, this is not the case for all employers and many companies struggle with the issue of employee turnover. As we mentioned in It’s Not Me, It’s You: 5 Frequent Causes of Employee Turnover, the average employee tenure at a company is approximately 4 years.

Develop Your Diamonds in the Rough: Managing Difficult Employees

Published on 2012-05-04 08:27:00

Dealing with difficult employees has been an issue that managers have faced for years. There are always employees who are lazy, poor performing, with bad attitudes and at times just downright rude.

5 Lessons in Customer Service Etiquette

Published on 2012-05-03 08:25:00

We live in a fast world. Fast food, fast cars, fast computers and fast business. Convenience and mobility are power factors in sales and customer service etiquette. According to the Bureau of Labor and Statistics, there are over 2 million customer service reps employed, and we interact with them every day. The latest issue of the Baylor Business Review is themed around customer service in the digital age. The magazine’s cover story discusses the changing face of customer service and the.. [..]

6 Conflict Management Skills from Coach Wooden

Published on 2012-05-02 08:33:00

A popular doodle illustrating “What People Think Success Looks Like Vs. What It Really Looks Like” has created a buzz online. In the image, ideal success is portrayed as a straight 45 degree arrow, constantly and steadily increasing. The image of what success really looks like is still an arrow moving up, but it resembles a bird’s nest with twists, turns and knots along the way. This twitter-popular image is simple, yet so true. The road to success is certainly not a straight.. [..]

Dare to Be Different! 6 Tips for Winning in Business

Published on 2012-05-01 08:14:00

“In order to be irreplaceable, one must always be different” – Coco Chanel Do your prospective customers know clearly why they should buy from you rather than from your competitors?

All Aboard! 5 Factors of a Successful Onboarding Process

Published on 2012-04-30 09:33:00

Do you remember your first day of school? That moment standing at the bus stop, lunch box in hand, waving your mother good-bye, and your heart beating faster than ever. Well starting at a new job feels the same way. We’ve all been there – dressed in your finest business attire with butterflies in your stomach as you enter through the doors of a brand new job. But did you know it’s estimated that 45% of new-hires fail within 18 months? That’s why investing in a welcoming. [..]

Profiles International Clients Deepen Expertise in the Use of Modern Employee Assessments

Published on 2012-04-27 08:29:00

Certification training for using assessments is a key component of working with Profiles International solutions. This week, Profiles International headquarters hosted a two-day training workshop for clients from all around the US. At these sessions, clients received in-depth training that outlines all elements of the science behind assessments. Attendees learned how to use the products for maximum impact in their own organizations for activities such as benchmarking their employees. In...

Five Reasons For Failure

Published on 2012-04-26 08:41:00

Guest Post by Marvin LeBlanc I have not failed. I have just found one of

Talent Management Today - Why Settle for Good When You Can be Great

Published on 2012-04-25 08:16:00

Talent Management is a key part of a business. Every now and then it is important for a company to review their employees, considering their levels of effectiveness and efficiency. Sure, there are plenty of employees who are GOOD at what they do, but wouldn’t it be better for the company to hire someone who is TERRIFIC at their job? The concept of “playing ball” is similar to the mentality managers have in the workforce. When playing for a sports team, if an athlete...

The Heart of McDonald’s Success: Exceptional Customer Service

Published on 2012-04-24 09:25:00

McDonald’s released their quarterly financial results and to say the least, it looks like the fast food giant is doing great. The company generated $6.54 billion and global comparable sales increased 7.3 percent.

4 Tips for Transitioning Into a New Job

Published on 2012-04-23 09:50:00

You applied, you interviewed, and you got the job; however, after celebrating, the panic attack hits. Starting a new job can be extremely exciting and stressful all

No Leader is Without Weakness

Published on 2012-04-20 08:36:00

Guest Post by Marvin LeBlanc Being a leader is a formidable yet inspiring task. In any setting, the leader is a representation of the morality of their group, and those who follow them, do so with trust and willingness. A good leader knows this all too well, and this is often why a large ego has too strong a place in a leadership position. One of the most important attributes of a leader is their ability to be humble. Don't let the ego run wild and remain humbled by those who support you- and.. [..]

It's Not Me, It's You: 5 Frequent Causes of Employee Turnover

Published on 2012-04-19 08:24:00

The days of marriage lasting forever and the days of an employee working at one company forever are long gone. Based on recent statistics, the average marriage only lasts 8 years, and let’s face it; it is uncommon for an employee to remain at one company for more than 5 years. According to the

Facebook in the News: 3 Tips for Successful Mergers and Acquisitions

Published on 2012-04-18 08:21:00

It seems that Facebook can’t go a week without making headline news. The social media mogul has now bought Instagram for $1 billion. Mark Zuckerberg posted on his Facebook feed, “I'm excited to share the news that we've agreed to acquire Instagram and that their talented team will be joining Facebook.” For those of you who don’t know, Instagram is a popular mobile application for sharing photos. Users can edit and stylize their pictures, then share them on...

Talent Management in Healthcare: Taking a New Look

Published on 2012-04-17 08:25:00

We are pleased to announce that Profiles International is sponsoring Talent Management in Healthcare: Taking a New Look. This is complimentary webinar presented by Kim Lamoureux, Senior Director Research Practices and Principal Analyst Talent Acquisition of Bersin & Associates, and Michael Guglielmo, VP Talent Acquisition & Development of Genesis Healthcare. Lamoureux will discuss modern developments across a number of talent management programs, including talent acquisition,...

Innovation by 3M

Published on 2012-04-16 08:26:00

Guest Post by John Baker www.theaskingformula.com I was at 3M's Innovation Lab in St. Paul last year. There should be a sign out front of the building that says. "Forget ye all you've even known about innovation - enter and have your world rocked." I have worked with and

13 Lists to Improve Your Business Today!

Published on 2012-04-13 08:26:00

It is not

What it Takes to Achieve Excellence in Customer Service

Published on 2012-04-12 08:45:00

My dad has been

Take a Bite Out of Apple's Guide to Hiring Great Sales Employees

Published on 2012-04-11 08:39:00

Whether you’re a small retailer or the world’s largest technology company, you need the best-fit sales employees to succeed. Recruiting and selecting effective sales reps is critical for any sales organization! Take Apple Inc. for example, when you go into Apple stores across the country, you'll find exceptional customer service. An article from Forbes discusses how the tech company successfully hires their retail employees and what specific qualities they look for. The article...

3 Tips for Recruiting and Hiring Recent College Graduates

Published on 2012-04-10 08:32:00

It’s that special time of year when a new batch of college graduates are getting ready to enter the workforce. As college seniors scramble to finish final papers, pass exams, perfect their resumes and enjoy what little time they have left on campus, they’re all on a mission to find the job of their dreams. According to the U.S. Bureau of Labor Statistics, the unemployment rate among college graduates has been steadily decreasing; in February 2011, individuals with college degrees...

The 2 Hottest Trends That Will Sky Rocket Your Retail Sales

Published on 2012-04-06 08:37:00

2012 is in full swing, and according to latest research from the Aberdeen Group, retail organizations are stepping up their game this year. It’s essential that organizations keep up with customer demands, and with today's evolving technology, mobility and analytics continue to be the top two trends driving retail best-practices. Mobility. Think about it, do you ever leave your house without your cell phone? People are glued to their iPhones, iPads, Androids and BlackBerrys, and research.. [..]

Fired Over Facebook!

Published on 2012-04-05 10:34:00

The social network was only a short time in existence before organizations began screening job applicant’s profile pages pre-hire. It is common knowledge that the majority of employers today will visit your profile page before deciding whether or not to hire you. A Microsoft Research study conducted last year showed how 70% of recruiters said they’d rejected applicants based on the information they found online. Furthermore, in a new survey commissioned by Reppler, 91% of companies. [..]

3 Ways Sales Organizations Increase Customer Focus

Published on 2012-04-04 08:26:00

“Sales without Customer Service is like stuffing money into a pocket full of holes” – David Tooman, Customer Service Expert This quote perfectly illustrates just how important customer focus is to the success of America’s Most Productive sales organizations.

Set and Achieve Your Goals in 5 Simple Steps

Published on 2012-04-03 08:31:00

Realistically, we live and will always be living in the present. Our minds may

Tips for Rewarding Employees Without Blowing the Budget

Published on 2012-04-02 08:07:00

Guest Post by Susan Solovic www.susansolovic.com Hillary Clinton said “It takes a village to raise a child”; to raise a small business, it takes a strong, loyal team.

5 Ways to Make Sure You Win the Employee Lottery

Published on 2012-03-30 08:58:00

Tonight millions of people will be glued to their television waiting on the Mega Millions

Say What? 6 Ways to Improve Your Workplace Communication Skills

Published on 2012-03-29 07:59:00

George Bernard Shaw once said “The single biggest problem in communication is the illusion that it has taken place.”

How to Get the Most From Your Employee Assessment Investment

Published on 2012-03-28 07:29:00

Are you getting the most out of your employee assessments? According to a recent study by Aberdeen Research, organizations that get the most out of their assessment programs: Consider assessments to be a tool to enable better talent decisions throughout the employment lifecycle. Create competencies to assess against, based on a collaborative effort between HR and the business. Use a variety of assessment types, appropriate to the decision point, to help them minimize risk when making...

Keep the Sales Momentum Going in 2012

Published on 2012-03-27 10:52:00

Every year, CSO Insights presents a Sales Performance Optimization Study that examines industry trends, outlooks and sales best-practices. This year’s study found that, despite economic challenges, sales performance has steadily continued to improve. Sales force turnover has remained low, 63 percent of sales reps have met or exceeded their revenue targets and 94 percent of companies are actually raising their revenue goals. Profiles International had the pleasure of sponsoring CSO...

Babysitter or Boss? 4 Ways to Handle Micromanagement

Published on 2012-03-26 08:03:00

Do you ever feel like your boss acts more like a babysitter than a manager? Micromanagement can be frustrating; however, there is hope. Stop being frustrated. If you have a boss who refuses to give you space, then try these 4 steps to improve your situation: 1. Focus on your job. No matter the situation, in the workplace you always need to focus on doing your job, and doing it well. If you feel micromanaged, it may be because you failed at a task or missed a deadline in the past. Your boss...

How to Break the Barriers for Strategic Talent Management

Published on 2012-03-23 08:07:00

Edited by Christina Krenek According to the latest report from Gallup, the U.S. economy looks pretty unpredictable. Economic confidence has decreased, 55 percent of Americans say the economy is “getting worse,” and with the U.S. presidential elections coming up this year, the economy is as uncertain as ever. But a shaky economy is no excuse to brush off strategic talent management strategies! In fact, it’s a time to make sure you have the best talent management in place so...

6 Social Media Landmines for HR Professionals to Avoid

Published on 2012-03-22 08:00:00

Researched and edited by Aoife Gorey The National Labor Relations Board’s Acting General Counsel

Who Are You Really Hiring? 10 Shocking HR Statistics

Published on 2012-03-21 08:04:00

Sometimes words can't do justice to the importance of pre-employment screening. The statistics below describe, in further detail, the kinds of workplace risks that pre-employment screening will help you avoid. HR Statistics: False Information 1. 53% of all job applications contain inaccurate information. 2. 49% of the 3,100 hiring managers surveyed had caught a job applicant fabricating some part of his/her resume. 3. 34% of all application forms contain outright lies about experience,...

The Most Neglected Fact in Business

Published on 2012-03-13 08:37:00

Guest Post by Chip Conley www.emotionalequations.com Henry Ford complained, 'Why is it when I need a pair of hands, I have to get the whole man as well?' Sorry, Henry, that's how it works. My father, when he was in the midst of strenuous management-labor negotiations would say to me as a kid, "I love business, but the people side of business can be really frustrating." As much as I love my dad, I see the fallacy in his thinking now that I'm no longer a young whipper-snapper. There is no...

3 Ways to Minimize Work-Related Stress Before It Overwhelms

Published on 2012-03-12 08:39:00

Many people, regardless of their role or level in the hierarchy, experience stress from work. The combination of quickly approaching deadlines, crashed hard drives, and too much coffee may seem like day-to-day annoyances, but they each contribute to a person's stress level. Some people work well under pressure, while others may fold like a cheap suit when the going gets tough. A manager’s ability to help employees to minimize work-related stress can have a significant impact on...

Ensure an Effective Hiring Process in Healthcare - Part 2

Published on 2012-03-09 10:27:00

Original material sourced from Bersin & Associates 2011. One of the main reasons new hires fail is that companies don't recognize the qualities that are crucial to successful job performance and thus fail at selection. –Bersin & Associates, 2011. Attracting and retaining the very best people in healthcare is never easy, and definitely easier said than done. Many of our clients often get excited about using our assessments for the first time and how impactful they will be on...

What Do All Thought Leaders Have in Common?

Published on 2012-03-08 07:52:00

Guest post by Peter Winick I have had the privilege of working with some of the greatest thought leaders of our time. I learn something from each of them during every interaction and (hopefully) more often than not they learn something from me as well. The range of expertise that my clients have is vast; sales, leadership, management, communications, strategy, marketing, finance, emotional intelligence, innovation, relationship development to name just a few. Someone asked me the other day...

How To Give Constructive Feedback in 6 Easy Steps

Published on 2012-03-07 08:27:00

Researched and Edited by Christina Krenek Without a doubt, knowing how to give constructive feedback is one of the most valuable skills you can have. With the issue of feedback, we’ve already discussed situations when it’s essential to give feedback and presented 6 constructive strategies. Now, let’s continue with more detail about the 6-step process of giving constructive feedback in the workplace. Following these simple steps ensure your feedback is received well and...

Case Study - Reducing Painful Manager and Staff Turnover at Applebees

Published on 2012-03-06 11:47:00

Edited by Aoife Gorey At Profiles International, we work closely with our clients across all stages of their employee lifecycle process to enhance the productivity and performance of individuals, teams, and organizations. We help screen-out unsuitable candidates, understand strengths and limitations of successful onboarding, and identify opportunities to enhance performance and maximize their long-term contribution to the organization. Our clients are in a range of industries from...

Case Study - Reducing Painful Manager and Staff Turnover at Applebee's

Published on 2012-03-06 11:47:00

Edited by Aoife Gorey At Profiles International, we work closely with our clients across all stages of their employee lifecycle process to enhance the productivity and performance of individuals, teams, and organizations. We help screen-out unsuitable candidates, understand strengths and limitations of successful onboarding, and identify opportunities to enhance performance and maximize their long-term contribution to the organization. Our clients are in a range of industries from...

Play ball! Talent Management Lessons from MLB’s Spring Training

Published on 2012-03-05 08:45:00

Researched and Edited by Jeffrey Meyers If you’re a baseball fan, then you’re likely very excited at this time of year. Pitchers and catchers have reported to their team’s spring training facilities to prepare for the coming 6-month season, and position players are starting full-blown practices and workouts. Before long, exhibition games will give way to the official opening day in April. If there’s a central theme for Spring Training, it’s talent management. For. [..]

Free Webinar: Using Assessments to Hire and Develop a Winning Sales Team

Published on 2012-03-03 20:16:00

Many of our clients have expressed the desire to learn more about how our assessment solutions can help them hire and develop a top performing sales team. In response, we have scheduled a 45 minute webinar to share some new ideas and our innovative Sales Performance Solution Set. The Profiles Sales Performance Solution Set is includes: The Profiles Sales Assessment™, that matches individuals to specific sales positions in an organization based on the qualities required to perform...

Want to hire the best? 2 Reasons Why Interviews Aren’t Enough

Published on 2012-03-02 08:00:00

Researched and edited by Christina Krenek Today’s economy is an unemployment rollercoaster, where hiring the best job candidate is a challenge. And contrary to popular belief, interviews are not the best indicators for selecting the right individual for the job. How do you know if your new-hire has the suitable skills, intelligence and attitude to perform on the job? A recent article from Forbes, titled “Stop Being Deceived by Interviews When You’re Hiring,” was spot on. [..]

Break the Micromanagement Cycle and Return to a Productive Workforce

Published on 2012-03-01 08:32:00

This article was researched and edited by Jeffrey Meyers. Just saying the word “micromanaging” instantly conjures many thoughts, all of them negative. Do you micromanage your employees? Are you micromanaged by your boss? Certain situations or circumstances might justify it, but if that’s the routine, then you need to find a way to break the cycle. Outside of a business context, the term “Helicopter Parent” has emerged to describe guardians who hover over their...

3 Best-in-Class Human Capital Management Trends from Aberdeen Research

Published on 2012-02-29 09:42:00

Profiles International is a proud sponsor of Aberdeen Research Group's latest report: Human Capital Management Trends 2012. Aberdeen has been on the forefront of identifying the practices that differentiate best-in-class organizations from their peers. As companies are required to do more with less, talent decisions take on greater complexity. The mandate for greater efficiency with fewer resources draws attention to the power of assessments. The data derived from these tools can help to...

Is Your Staff Bored and Unproductive? 4 Tips for Employee Motivation

Published on 2012-02-28 08:14:00

Guest Post by Nadia Jones It’s simply a part of most people’s job to feel pockets of boredom throughout the day. However, if employees seem exceptionally bored, become much less productive, or seem to feel frustrated, then it may be time to check in as a manager. It’s true that your employees are there to get the job done, whether that is boring to them or not, but it’s also true that your job as a manager is to make sure that you are creating an efficient and...

6 Strategies for Giving Constructive Feedback

Published on 2012-02-27 07:54:00

Edited by Christina Krenek Feedback. We’ve all given it, received it, and possibly even loathed it. But constructive feedback is essential for everyone in the workplace, especially as a manager or leader. It lets people know where they are and where to go next in terms of expectations and goals - yours, their own, and the organizations. The main objective in giving constructive feedback is to provide guidance by supplying information that either supports effective behavior or guides...

Profiles International Sponsors Evanta HR Leadership Summit in Chicago

Published on 2012-02-24 09:23:00

Profiles International is proud to sponsor the Chicago HR Leadership Summit built “by HR Execs, for HR Execs”. Evanta is hosting over 15 events in the coming year and the Chicago event is the first. The one-day event is designed to facilitate collaboration across industries throughout the US and build leadership skills through the sharing of best practices, from industry experts and thought leaders in HR today. This individual event is hosted by The University of...

Incorporating Successor Development into Succession Planning (Part 1)

Published on 2012-02-23 08:36:00

Researched and edited by Jeffrey Meyers, and based on a presentation delivered by Profiles International's John Bradford. Think about your business 5 years from now. What will your business be like? Will your products and services be the same as they are today? Serving the same customer base? In the same markets? With the same demand? What type of employees will you need to fulfill your plans and objectives? The foundation of your success could hinge upon an effective talent management program. [..]

New Certification Workshop - Maximize the ROI of Your Assessment Investment

Published on 2012-02-22 08:03:00

We are pleased to announce that April 25-26, we will host a certification workshop for clients at our campus in Waco. The program will cover 4 assessments: ProfileXT Checkpoint 360 Profiles Performance Indicator Profiles Customer Service Profile Although certification is not required to use our assessments, our certification programs have been extremely valuable for our...

Weekly Recap February 21, 2012 | Leadership & Management

Published on 2012-02-21 15:31:00

In case you are catching up on your reading or just joining us, check out the hot topics in Leadership & Management. This Week's Top Articles in Leadership & Management How to Give Feedback to Your Boss Without Getting Fired You have concerns about something at work. Who would you be more inclined to speak to about it, your supervisor, manager, vice-president or CEO? The topic of giving feedback can be quite a sensitive one, as the issue may be about how...

How to Give Feedback to Your Boss Without Getting Fired

Published on 2012-02-21 07:46:00

Researched and edited by Aoife Gorey. You have concerns about something at work. Who would you be more inclined to speak to about it, your supervisor, manager, vice-president or CEO? The topic of giving feedback can be quite a sensitive one, as the issue may be about how your boss is conducting himself. No one likes to tell the person that pays their salary that they are doing something wrong. However, a true leader and fair boss will appreciate your feedback considering it is fair and...

Profiles International Sponsors CSO Insights’ Webinar “Keeping the Sales Momentum Going in 2012”

Published on 2012-02-20 07:41:00

According to Gallup weekly reports, the U.S. economic confidence is the best it’s been in a year. We’ve seen moderate improvement in unemployment and job creation, and 43 percent of Americans say the economy is “getting better.” So what does this mean for sales? CSO Insights, a research firm specializing in sales analysis, conducts an annual “Sales Performance Optimization Survey” that covers industry trends, outlooks and best-practices. In the past two...

3 Unconventional Programs that Enhance Sales Force Productivity

Published on 2012-02-17 07:36:00

As we discussed before, extreme customer focus is crucial to increasing sales productivity. But is it enough? Research from the America’s Most Productive Companies: Large Sales Force Analysis suggests there is more to successful sales than just good customer service. Focusing on the customer is great, but to be the best, top sales organizations have to take it to the next level. They must carefully analyze customers’ high priority needs and then align their products, services and...

Strategic Workforce Planning in 6 Steps

Published on 2012-02-16 08:35:00

Strategic workforce planning is a process that ensures that your business has the right people in the right jobs at the right time to achieve your expected results. This discipline helps organizations understand their current state, forecast talent gaps, and take the necessary steps to close those gaps. It is a core business process that is often handled by HR, but it is so important to the success of an organization that its leaders should approach strategic workforce planning proactively and.. [..]

Free Webinar: Using Assessments to Improve Performance and Measurable Bottom-Line Business Results

Published on 2012-02-15 10:36:00

We are very excited to announce a complimentary webinar series to help our clients use Profiles assessments to support their leadership development and succession planning initiatives. Many of our clients initiate an assessment program to support their hiring efforts. Our assessments do a great job of helping you select candidates who will fit the job, the manager, the team and the organizational culture. But, our assessments also provide a wealth of knowledge about a candidate and about...

You Made it to Management - Now What? 10 Tips for First-time Managers

Published on 2012-02-15 08:04:00

You have a new management position opening up in your organization and you are responsible for selecting someone to fill that position. On your team, you have a pool of determined hard working candidates that have been working hard for years to deserve such a position. They are high performers and you have assessed that they would fit such a position. Clearly it’s a win-win, right? Wrong! Leading other employees can be a significant adjustment for most. Just because someone is high...

Valentine’s Day: Minimize Conflicts of Interest from Office Romances

Published on 2012-02-14 07:42:00

Jeffrey Meyers researched and edited this article. Coworkers and colleagues spend so much time together, often more time at work than at home. As we celebrate Valentine’s Day, it’s helpful to recognize that office romances are difficult to avoid – it’s hard to intervene when there’s a spark. The most important concerns resulting from office romances are conflicts of interest and work distractions. The extent to which you can manage and minimize these problems...

4 Tips for Motivating Sales People with Recognition and Praise

Published on 2012-02-13 08:25:00

When it comes to motivating sales people, there is the common misconception that money is the only driving factor, but studies have shown that motivation comes from more than dollar signs and fat paychecks. In fact, employee recognition and rewards are essential to keeping employees happy, engaged and motivated. Giving positive feedback and praise simply makes people feel good! When someone receives praise, their brain physically ignites a “feel-good” high, which in...

5 Tips on How To Manage Conflict Within Your Sales Team

Published on 2012-02-10 07:33:00

What every great sales leader needs to know To have great sales effectiveness, you have to have a great sales team. Within all teams, whether they are NBA players, the neighborhood little league or the company softball team, there is always opportunity for conflict. The same goes for sales teams. And for independent, results-driven sales people, keeping the team in mind may not be their number one priority. So it’s important that sales leaders know how to effectively manage team...

5 Strategies for Leaders to Ride the Social Media Wave and Boost Performance

Published on 2012-02-09 09:03:00

Researched and Edited by Jeff Meyers Social media is at the center of 2 big headlines in the business press in early February. The first is the much-anticipated IPO filing by Facebook. The second is the announcement that Procter and Gamble (P&G) is laying off 1,600 marketers as a result of slashing its advertising budget. These two stories have a tremendous impact for all employers: embrace social media for your business or risk fading away. The rise (and maturity?) of the Internet has...

What to Look for When Hiring Recent College Graduates

Published on 2012-02-08 08:30:00

According to U.S. News and World Report, things are looking up for the class of 2012. Employers say they plan to hire 9.5 percent more graduates this year than 2011. With the steadily increasing number of college graduates entering the workforce, Reagan Consulting conducted “The Young Producer Study” to investigate the recruitment and selection of younger men and women for sales positions. This study specifically deals with the insurance industry, but the findings can apply to...

5 Tips to Minimize Job Distractions: Lessons Learned from Super Bowl 2012

Published on 2012-02-07 07:49:00

Researched and Edited by Jeff Meyers By now we know that the New York Giants defeated Tom Brady and the New England Patriots in the Super Bowl. No matter which team you were rooting for, there’s no denying that Super Bowl opponents face incredible pressure to perform under an intense spotlight. When the big game’s on the line, the extent to which you can minimize job distractions can mean the difference between victory and failure. How can you keep your employees on track, on...

Effective Workforce Planning Helps Managers and Employees Work Together

Published on 2011-07-05 13:35:10

As we enter July, many companies are getting into the full swing of preparing for their next fiscal year, which means budgets and forecasts; new initiatives, promotions, and product launches; and hopefully, effective workforce planning to ensure that

Effective Talent Management Starts with Job Fit

Published on 2011-06-30 16:50:41

Organizations that truly value effective talent management place a priority on ensuring good job fit. One way to maximize job fit is to use employee assessments in the employee selection process. Managers need a plan before they seek applicants. Good

Managing Talent: What’s Your Approach?

Published on 2011-06-29 15:02:58

In a recent article by Profiles International UK’s Martin Goodwill, he argues that “lazy talent management has to stop” and that “recruitment is no substitute for a proper talent strategy.” What’s your company&rsqu

Engagement through Employee Assessments in Australia

Published on 2011-06-27 14:39:54

Employee assessments can help Australian businesses increase engagement in their workforce. Learn how as Profiles International’s Andrew Henderson discusses the current business environment in Australia, the leadership development and people-re

Employee Innovation: A Series of Singles or a Home Run?

Published on 2011-06-24 14:37:15

When you consider which industries enjoy the greatest employee innovation, many people would first think of electronics manufacturing. With household names such as Advanced Micro Devices (AMD), InterDigital, Broadcom Corporation, and SanDisk, not onl

Learn Why Employee Assessments Are Critical for Business in South Africa

Published on 2011-06-22 13:36:57

In a recent interview, Profiles International’s Mark Cunningham discussed South Africa's business environment, people-related challenges they face, leadership charisma – and how Profiles’ employee assessments can help organizati

How to Improve Employee Productivity in the Workplace

Published on 2011-06-21 14:38:39

Is your organization plagued by substandard employee productivity? Do you depend on your employees to be motivated and engaged in their work? How can you improve productivity in the workplace so that you can maximize your bottom line? read more

Six Ways to Make More Productive and Effective Employees

Published on 2011-06-20 14:40:31

It is easy to complain about how our employees don't live up to our expectations. Yet how often do we ask ourselves if we are enabling our employees to be effective and productive? Probably not often enough. read more

Performance-driven Cultures Deliver Results Through Employee Productivity

Published on 2011-06-17 14:45:01

Cultures worldwide shape societies and offer opportunities for different groups of people to find a common association. Business cultures are just as significant as societal cultures. The way people within an organization think and act has a tremendo

Making Goals Work for You: 5 Tips for Setting Goals

Published on 2011-06-16 14:59:10

Realistically, we live and will always be living in the present. Our minds may focus on past experiences and dream of future possibilities, but no one can question that the present moment is all we have to work with. Therefore we must focus all our e

Improving Productivity — Five Attributes of America's Most Productive Companies

Published on 2011-06-15 16:27:26

Who survives a treacherous economy? America's Most Productive Companies (AMPC) not only live through turmoil, but also thrive in spite of it. How do they do it? read more

How To Measure And Increase Employee Productivity

Published on 2011-06-14 16:56:24

For the third consecutive year, Profiles International has conducted a study of America’s Most Productive Companies. The research and findings provide the most comprehensive study of human productivity available. read more

How to Improve Employee Productivity?

Published on 2011-06-13 16:27:13

Employee utilization seems to be one of those over-used business terms that poorly describes one of the most important elements in productivity. The most productive companies in America know that successful employee utilization is an active ingredien

Don't Let Managers Derail — For Effective Leadership and Management, Coach with Communication

Published on 2011-06-09 15:32:54

Times of change and uncertainty present many challenges for organizations, particularly for front-line managers whose people will be responsible for implementing the change. Pressure to perform is high, as are emotions, and everyone is expected to do

Want Highly Effective Managers? Watch for These Five Warning Signs of Management Derailment

Published on 2011-06-08 16:40:30

Times of change present many challenges throughout organizations — especially for front-line managers, who need to implement change through their people and do more with less. Ironically, when you need your highly effective managers to perform

How To Be An Effective Manager

Published on 2011-06-07 14:31:40

Some managers inspire, some motivate, and others fail miserably to engage their employees. The entertainment industry seems to have created the ultimate formula for the "bad manager" character, so why can't real people understand how to

Times are Changing, Managers Should Too

Published on 2011-06-06 13:39:08

Business as usual was suddenly interrupted at the end of 2007 when the recession began. Drastic changes were required of all businesses if they were to survive. Costs were cut, people lost jobs, and expenses were minimized. This dramatic economic sit

Caring Is Key!

Published on 2011-06-03 13:13:45

The easiest way to be happy in your job is to care about what you do. In order to do this, make sure you do something you love, something that will make a difference and really matters to you. When you find this, you will be automatically enthusiasti

How to become an effective manager? First alleviate management derailers

Published on 2011-06-02 17:15:01

Because managers carry more responsibility than any other position in most offices, their personal development is sometimes forgotten. Over time procedures can become routine, and managers can unconsciously begin to derail. How can your leaders becom

Management Training and Development Makes Managers Better

Published on 2011-06-01 13:45:41

Management training and development solutions will help you help your employees become more effective in management roles. Yes, many organizations slashed T&D budgets during the recession. But how else can you help your managers improve the criti

Shocking HR Statistics (Part 2): Selecting the Right People without Help is a Tough Task

Published on 2011-05-27 17:05:02

Sometimes words can't do justice to the story of pre-employment screening. The statistics below describe, in further detail, the kinds of workplace risks Profiles International assessment solutions will help you avoid. read more

Shocking HR Statistics (Part 1): Selecting the Right People without Help is a Tough Task

Published on 2011-05-26 14:00:51

Sometimes words can't do justice to the story of pre-employment screening. The statistics below describe, in further detail, the kinds of workplace risks Profiles International assessment solutions will help you avoid. read more

New-hire Assessments Help Small Businesses, Too

Published on 2011-05-25 16:32:36

If you run a small business, you need to make every hire count. Period. Larger companies have the benefit of a larger workforce, usually with more roles per function to get the job done. (That’s not to say that big companies are bloated with redund

Hiring Successful Employees for Mid-Sized Businesses With Pre-Employment Screening Assessments

Published on 2011-05-20 17:12:22

There is no greater tragedy in business than hiring competent employees into jobs in which they are destined to fail. When this happens, their potential is wasted. Could your employee hiring process use some improvement? Do you find that you hire emp

Want Productive Employees? First Start With Job Assessments

Published on 2011-05-19 14:40:31

Capability refers to the skills, tools, and experience that a person needs in order to successfully perform her job. When any of these factors are missing, there is an increased chance that the employee will underperform. It isn't uncommon for hiring

The Science Behind Employee Assessments for Hiring

Published on 2011-05-18 10:54:12

Personnel decisions are too important to leave to chance, and interviews and background checks can only reveal so much information. In this time of uncertainty, it is imperative companies try to surround themselves with as much certainty as possible.

Improve Your Hiring Process to Cut Costs With Pre-Hire Assessments

Published on 2011-05-17 14:25:02

Did you know that an estimated two-thirds of employee hiring decisions may be mistakes? In the aftermath of a recession that decimated employee ranks, most companies hiring today are challenged to improve their hiring processes to cut costs and maxim

Recruiting process best practices: The hiring process isn’t over when the candidate accepts the offer

Published on 2011-05-11 09:49:32

You’ve followed recruiting process best practices to find the most talented person with the best fit for the job and your company. Mission accomplished, well done! Well, not exactly done. The hiring process doesn’t end when the candidate

The Opposite of a Leader Is a Pessimist!

Published on 2011-05-10 11:05:11

How many charismatic people do you know with a negative attitude? Zero! That is because optimism is essential for sustained charisma. No one is attracted to someone who makes them feel bad about themselves; we humans do not need any help in that area

Don’t overlook the obvious: More best practices in recruitment and selection

Published on 2011-05-09 13:29:12

Does your company have a formalized hiring selection process? It might seem obvious that best practice guidelines for recruitment and selection include using a consistent selection process for all positions, but you’d be surprised at how many don

Best practice in recruitment and selection: Do your homework!

Published on 2011-05-06 15:36:52

Although we’re seeing “job growth” in the aftermath of the recession, no one is rushing to herald a hiring boom. Rather, companies are adding jobs slowly and perhaps prudently while also taking advantage of filling jobs with part-ti

Don’t reinvent the wheel: Recruitment and selection best practices include promoting from within

Published on 2011-05-05 14:02:07

Hiring to fill an existing position shouldn’t mean reinventing the wheel. True, sometimes a fresh start with an outside hire is your best option. However, don’t overlook two recruitment and selection best practices: Use what you know

Best practices in talent management: Know how each job supports your key objectives

Published on 2011-05-04 17:11:27

Unless you’re a lone wolf entrepreneur or a small business, one significant aspect of any sizable company is hiring and managing talent. While there are fundamental aspects of those processes that all companies follow, there are certainly diffe