Blog Feed: When software discombobulates. Finding entertainment and education in software failure.
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Every darn time...
Published on 2012-05-20 23:11:09
Perhaps I'm just weird, but I am of the opinion that a failed database connection should not cause Excel to crash and lose my data. > read more
Don't delete the first
Published on 2012-05-19 15:26:38
If you have multiple phone number or IM accounts in your Monster.com profile, you may delete old/unwanted items; but you may not delete the first. BTW, I'm looking for new work. > read more
Deleting Toy Story 2
Published on 2012-05-18 22:42:05
You don't know if your data is really backed up if you don't try to restore it. Test your backups. > read more
Sorry, no jobs for you
Published on 2012-05-18 21:46:34
CareerBuilder.com sends me periodic emails listing jobs that its recommendation engine determines to be a match to information in my resume. When I click the "See All Jobs" link at the top right of the list in the email, the CareerBuilder site opens in my browser. However, it says "You have no matches." and "Sorry, we couldn't find any jobs to recommend at this time. Please try again later." Every time. Every email links me nothing. While the presence of a software bug doesn't tell us wh [..] > read more
Insufficient Funds
Published on 2012-05-16 09:55:29
A friend received the following insufficient funds notice from her bank. Is there a problem here? The bank returned her rent check due to insufficient funds when there was sufficient money in the account to cover the check. The notice from the bank also indicates that there were sufficient funds in the account. If bank software can't do simple math, we're in big trouble. > read more
Authorize the unknown
Published on 2012-05-14 09:09:55
Trillian prompts me to authorize or deny the unknown. Trillian offers no option to see the requester's profile. Trillian offers no option to chat with the requester in order to find out who they are. Trillian does not display the requester's avatar image. Trillian does not even show the instant messaging service from which the request comes. Why prompt software users with a decision if you are not going to provide the information necessary to make an informed decision? > read more
Maximum Sun
Published on 2012-05-04 23:12:56
I seem to have found a limit in the number of sun I can collect in Plants versus Zombies. Clicking on suns does not increase the count, but healing walnuts > read more
What's happening, Facebook?
Published on 2012-03-07 09:00:30
Perhaps it is just me. The Facebook header bar is behaving just like Twitter's header bar: they scroll down with the page. > read more
What's happening, Twitter?
Published on 2012-03-07 08:47:33
The further I scroll down a Twitter page, the further the header bar drops down the screen. > read more
Word did not save the document.
Published on 2012-02-08 09:33:43
A couple days ago, it was Excel that would not save documents. Today it is Word. Microsoft Word's error message identifies the name of the file that it failed to save, but still provides nothing useful in correcting the problem. > read more
Document not saved.
Published on 2012-02-06 14:45:28
I have an Excel document that I cannot save. Every time I try to save, Excel displays the above dialog stating "Document not saved." While I'm glad to be informed that the unsaved document was not saved, I'd prefer to be given more any information about the cause and required remedy. > read more
Blockbuster is careless with customer credit card info
Published on 2012-01-25 20:30:48
It appears that the Blockbuster Total Access "Rent It, Like, Keep It" payment processing system does not encrypt credit card information submitted by customers. After seeing "http", and not "https", momentarily flash on my screen while making a purchase from my phone's web browser, I confirmed this from a computer. As can be seen below, the purchase form is loaded using insecure HTTP instead of encrypted HTTPS. Firebug shows that pressing the "Submit Purchase" button sends a request over H [..] > read more
The filename, directory name, or volume label syntax is incorrect
Published on 2012-01-17 17:53:09
Dear TortoiseSVN, A single file in a Subversion repostitory that does not have a valid Windows filename should not abort updating of all the other files. kthxbai. Ben > read more
Can we make troubleshooting any more difficult?
Published on 2012-01-12 14:12:40
Please tell me, Excel: Did you fail to connect to the server or were my access credentials denied? > read more
Insert disc to quit
Published on 2012-01-11 11:17:31
I press the Quit button. I get an error telling me the wrong disc is in the drive. Why should I need a disc in the drive to quit? > read more
Choose less data
Published on 2011-12-09 16:23:05
But, I only tried to format 2 columns that contain a total of 4 cells with data. > read more
The Sequel Is Rarely As Good As The Original
Published on 2011-11-20 12:53:25
When even CTRL+ALT+DELETE fails...
Published on 2011-11-16 11:53:13
... Windows must be in a really bad state. > read more
Either button?
Published on 2011-11-09 22:43:35
The button? There are two buttons. One implies authorizing payment; the other does not. The text says clicking "the button" authorizes payment. Consistency people. Consistency. Descriptive text should match the GUI controls. Why is this so difficult for so many GUI developers? > read more
Making it easier for criminal minds
Published on 2011-06-23 19:29:58
It seems the nice folks at Gamestop.com are giving those seeking unauthorized access half the information needed to access an account. > read more
Close Programs To Continue
Published on 2011-06-23 10:27:30
Seems I can't complete the Java update install until I close nothing. > read more
Welcome, null!
Published on 2011-05-11 17:32:26
It is nice to know that Verizon Wireless knows me well enough to customize their web site just for me! > read more
You aren't printing enough!
Published on 2011-05-09 21:11:37
In the rare occasion that you don't use up our very costly ink quickly, your printer is programmed to expire the ink and suggest that it is not safe to print without buying new ink. If you don't keep buying our ink often enough, we'll scare you into > read more
There seems to be a screen resolution problem
Published on 2011-05-07 17:47:25
It appears that no one has informed Yahoo! of today's world of netbook and tablet computers that have less than 1024 x 768 resolution displays. As the world went mobile, it appears Yahoo! was busy building a new email system that's incompatible > read more
Sliders
Published on 2011-05-06 17:17:28
Performance test results filters are an essential feature in most any performance testing tool. Requiring that a filter be set using GUI sliders and not supporting text input is just plain stupid. Those 'edit' boxes showing seconds and time on t > read more
An error occurred.
Published on 2011-05-04 10:08:23
Reading an online book, I click the link for the next page. The page goes mostly white with a tiny message at the top left. An error occurred? No kidding. Contact technical support via email for help viewing the next page? How about trying a > read more
Offensive Captchas
Published on 2011-05-02 21:41:01
Warning: This post contains profanity -- captured from CBS.com. If you are sensitive to such things, please select another problem. Many web sites use captchas in an effort to verify that users are human, and not automated scri > read more
Do you really want that ringtone?
Published on 2011-05-02 10:05:47
@DeMarko: This dialog (and it's variations) has never EVER made sense to me. > read more
Official Release
Published on 2011-05-02 01:01:10
Microsoft says: Contact Microsoft and tell them they're doing it wrong. ;) @yauman22: Wow, Microsoft can't even keep up with their own software.. > read more
Do you want to find this file yourself?
Published on 2011-04-30 12:46:00
No, I want to find some cash. @Gisch: You want to see a Windows Help dialog box on your ATM, right? #fail > read more
Today is yesterday?
Published on 2011-04-28 14:11:17
It said this yesterday too. If I don't change my password, will it forever expire later "today"? ;) > read more
Now you see it; now you don't
Published on 2011-04-28 09:53:38
Anyone else notice an intermittent display problem with Netflix on the Wii? > read more
Infinite Skype
Published on 2011-04-28 09:35:33
This past weekend, on April 23rd, I participated in the European Weekend Testing session. During the session, participants explored the chat message size boundaries of Skype. During the couple hours of the session, I received many messages from other > read more
An Interruption
Published on 2011-04-28 01:29:43
After inserting my ATM card and PIN, I select the option (an automatically generated button) to repeat a recent past activity: withdraw $40 from my primary checking account. In the past, selecting this option has resulted in the ATM dispensing cash a > read more
Help Me Help Me Not
Published on 2011-04-26 09:03:14
Filling out a BBB complaint form, I don't see a problem classification option that quite matches my complaint. So I click the provided Help icon (question mark). A new window opens, but it isn't very helpful. That Primary Classification Help l > read more
You must make your data conform to our database field format...
Published on 2011-04-26 01:41:28
... because stripping dashes and parentheses from phone numbers is just too darn hard. ... > read more
Not Offline; Broken
Published on 2011-04-22 23:13:20
I click a Google search result link to the National Conference of State Legislatures site and get a page stating "We are very sorry, but the page that you are looking for could not be found." I'm not surprised. Sometimes web sites change. Sometim > read more
No data is ever transferred to our server
Published on 2011-04-22 01:23:52
How can Twipho.net search Twitter for images without transferring data to their server? It appears they may be able to do that; however, the browser still transfers data to their server. In spying on the network traffic, it does appear that the clie > read more
Corrupt and unreadable
Published on 2011-04-21 22:46:26
I've read that it is a good practice to stop a program when corrupted data is encountered. Tweeted by @ruslanpiano > read more
How to improve chances that no one will ever read a software license agreement.
Published on 2011-04-20 10:05:25
After turning on an logging into my computer, an Adobe Flash Player install dialog appears on my screen. The dialog is asking me to read and agree to a license agreement. I click the link to read the license. Firefox opens beneath the installer dial > read more
How long is the installation time?
Published on 2011-04-20 09:58:54
Time Travel Tests
Published on 2011-04-19 12:25:37
I've been working on some performance tuning of .Net tests in Visual Studio 2010. My tests now complete before they start. Awesome! > read more
You require permission from yourself
Published on 2011-04-14 08:04:00
So, I need permission to make changes to a folder. Trouble is it says I need permission from the user currently logged into the system -- me, aka myself, aka I. > read more
Pay us nothing, or else!
Published on 2011-04-13 20:10:52
Today, I received a threatening email from the electric company. It seems their system incorrectly believes I have not paid my bill, and I have a past due balance of $0.00 that must be paid immediately, or they will disconnect my service. I think > read more
The Nutritional Value of Television
Published on 2011-04-12 12:32:39
You don't need to understand Spanish to detect something amiss with the specifications for this TV at exito.com. Does the calorie content of TV vary with the programming? ;) Submitted by: José Alejandro Betancur Álvarez > read more
Nothing to do.
Published on 2011-04-07 09:46:03
I repeatedly attempt to delete a file from within a Compressed (ZIPped) Windows XP folder. Each time I try to delete the file, Windows reports "Nothing to do." I then try to copy the file and am told there is nothing to do. After some investigation, > read more
Surprise! You must restart!
Published on 2011-04-06 11:28:00
I finally give into Adobe Acrobat Reader's requests to install an update. Then after several minutes of installing, it tells me I must restart my computer before using the Reader. Had I known a restart was required, I would not have upgraded at this > read more
On the Bleeding Edge of Technology
Published on 2011-04-06 10:11:25
To file an Arizona state tax return online, you can use Internet Explorer 6 or Firefox 1, but not Chrome. > read more
Transactions continue on next page
Published on 2011-04-05 09:49:00
As I am reviewing credit card statements, I notice something odd. At the bottom of the first page, I notice the statement "Transactions continue on next page" appears AFTER the "TOTAL TRANSACTIONS" line. If the transactions have been totaled, I exp > read more
Taxing Dialog
Published on 2011-04-04 01:45:23
This "Any changes you have made will not be saved" dialog that's displayed after submitting a Colorado tax return via NetFile is a bit disconcerting. It told me that my return was submitted. Now it says changes will not be saved. > read more
There are unused icons on your desktop
Published on 2011-03-30 09:22:00
@mandreano: Everyone loves a good airport Windows #fail > read more
Who is asking?
Published on 2011-03-29 12:13:30
So, you've detected that I am simultaneously accessing a file with more than one application. You've detected that the file has been "changed by another application". I appreciate being asked if I want to reload the file after it has been changed in > read more
Stop the Unknown
Published on 2011-03-28 22:59:36
I have little confidence in the unresponsive unkown. > read more
He's Dead, Jim!
Published on 2011-03-26 21:28:12
It looks like the Chrome "Oh Snap" error message has changed! Change is good. :) > read more
Saints and Sinners: Bing!
Published on 2011-03-25 19:59:46
Checking to see if Bing has yet crawled and indexed anything on my new quotes website, ribbit.cc, I perform a search for "site:ribbit.cc". It appears to show only one link to a specific quote (not the home page), but also shows "POPULAR LINKS" for th > read more
One or more, directly or indirectly
Published on 2011-03-24 18:52:40
Thank you, Visual Studio, for telling me that you can't run one or more tests. How about telling me which test, or tests, in the selected context could not be found? How about giving me an option to run the tests that can be found? I must now, direc > read more
You must accept the Terms of Use to not use
Published on 2011-03-23 19:44:57
When installing Eclipse, disabling the "Usage Data Collector" requires that I agree to the terms for enabling Eclipse's "Usage Data Collector" -- the thing I told it I don't want to use. Then, once the "Usage Data Collector" is supposedly turned of > read more
Security Questions
Published on 2011-03-23 08:55:51
Wells Fargo requires that I provide answers for four of the following "Security Questions". I can't come up with four of these for which I will have a consistent answer and aren't information I'd consider to be secure (not known by others) enough to > read more
The Bug that Blocked the Super Bowl
Published on 2011-02-07 11:52:35
After a run to two grocery stores to purchase more junk food than we should be eating in a month, I turn on the TV to watch the Super Bowl. I enter the channel number of the local Fox station. The screen remains black. A few seconds later, a blue bo > read more
Sorry, you do not have any Data Details
Published on 2010-12-21 13:17:37
If you are going to add $190.70 in data usage fees on top of my unlimited plan fees, the least you can do is provide details as to how you calculated that amount. > read more
Script Error
Published on 2010-12-09 14:54:00
@decarboxy reports: "ATM fail". Doesn't it make you feel better to know that ATMs are running on Internet Explorer? ;) > read more
Can software commit perjury?
Published on 2010-09-21 17:02:18
The PDF document generated by the online filing system shows something different than what I submitted to the state. That's not my name and address. > read more
The Door is Ajar
Published on 2010-09-15 10:45:32
I knew my hard disk has windows, but not a door. ;) > read more
Importing Browser Settings Has Positively Failed
Published on 2010-09-07 09:01:12
Wait...was it successful or not? Big red X marks do not indicate a positive outcome. > read more
Please zoom in to see your results
Published on 2010-09-04 00:01:37
I search Realtor.com for homes for sale within my postal code. Wanting to see listings for the homes closest to mine, I then click the "Map" button. While I expected that I may need to zoom in a little and navigate to my house, I expected a bit > read more
Your alert found new jobs
Published on 2010-09-01 19:17:30
I received the following alert email from HotJobs informing me that new job listings have been posted that match one of my saved searches. Notice a problem? The search results section is blank. If it found new jobs matching the search criter > read more
Normal document template
Published on 2010-08-25 01:33:48
If Word is going to automatically save changes that I didn't make, why doesn't it automatically load them? > read more
All those other errors were jokes. This time it's serious.
Published on 2010-08-23 21:18:40
@undividual: HEY! It's SERIOUS ERROR time! > read more
No internationalization required
Published on 2010-08-23 11:56:44
@shradz: Error message #fail when uninstalling something on vista And to think, someone went to the trouble of coding this very informative error dialog. > read more