Collaboration is the interactive process where two or more people or organizations communicate and work together toward achievement of common goals. This blog focuses on the use and business value of collaboration technologies - specifically voice, video conferencing, content sharing, and telepresence solutions - to enhance organizational performance and productivity in industry segments and vertical markets.
Ken Krogue is the co-founder of InsideSales.com, which was the first company to combine hosted CRM with built-in phone dialer software. Ken is a strategic thinker, sales and marketing tactician and is recognized for combining permission marketing tactics with inside sales personnel. Ken is the inventor of technological systems to increase productivity in web-based sales and marketing environment and is currently breaking new ground with work on lead response management research in conjunction with partner Dave Elkington and Dr. James Oldroyd of MIT.