On InsideSales Adventures David Harlow defines industry terms, and gives helpful tips on how to choose your own remote sales softw..
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Toll Free Numbers
Published on 2009-12-18 12:07:00
Consumers are used to being offered 1-800 numbers to dial. Because these phone numbers are toll free for the caller they are appealing to customers. 1-800 numbers are an effective for any remote sales businesses to get people to call them.Toll free numbers are set up to charge the called party, not the calling party, for the placed call. This added cost of the phone call is offset by the benefits of toll free telephone numbers, especially if the business has some way to directly monetize incomin
What can separate a Remote Sales Professional from a Telemarketer?
Published on 2009-12-14 11:39:00
rWhat can separate a Remote Sales Professional from a Telemarketer?Even those of us who work in telephony software can find ourselves annoyed with telemarketers. Perhaps we are even more annoyed with the tactless tactics these sales people use because we see how telesales should be done. We know that there are types of auto dialers that fix many of the “problems” with remote selling by telephone.Telemarketing originated in the 1950’s, and by the 70’s telemarketing companies were experien
3 benefits of using Inbound – Outbound call blending
Published on 2009-10-26 11:35:00
Many call centers suffer because they completely separate the duties of calling outbound numbers and answering inbound calls. Inbound – outbound call blending is a telephony software solution that increases the productivity of an entire call center by allowing individual sales representatives to handle both inbound and outbound calls.Sales reps who wish to perform both inbound and outbound calls log into an inbound call receiver and mark themselves as available to take incoming calls. While wa
