Google Answers gone wrong!

 

By TechnoKOZ

 

Here is a sample of the junk on google right now for this iPhone Exchange Setup problem:

Change the Server’s Domain name to match certificate name. This idea creates major METABASE security corruption. Not sure of the intentions. Any event, it will create LONGTERM headaches for your organization.

Reset the IIS Admin password for the Default Web site. : Would you like about 2 hours of a repair headache getting your OWA back to working condition? Yes, this suggestion is a REAL show stopper. Avoid it at all cost

Change the Server’s Computer name. Just like idea number 2. More trouble.

iPhone Setup Suggestions to avoid

Install Configure Outlook Anywhere within IIS / Exchange. [FALSE] RPC/HTTP : You will view this suggestion all the time on google. Great way to connect your Outlook 2007/2003 clients to your server, but has nothing to do with ActiveSync.

Need AT&T Business Data Plan for Exchange to Sync. [FALSE] Again, save your money. I am not sure why AT&T has this ploy. Their regular data plan works fine with Exchange.

Resetting the IPHONE to factory defaults. [FALSE] Have not seen many times where a factory reset fixed a sync issue.

Exchange 2003 Does not Support iPhone. [FALSE] Nice try! But the iPhone 2.0, 2.2, 3.0, 3.1, 4 works perfectly with Microsoft Exchange 2003 Server.

IMAP Port 143, 993 open on firewall. [FALSE] Old school. You want Activesync working. These ports are not necessary for Activesync. Activesync works over TCP port 443 [you only need one port open on the firewall]

Goddady, Verisign, etc. Certificate (Fully Qualified SSL Cert). [FALSE] A simple unsigned and unverified certificate is fine. Save yourself some time, money, and frustration. Go with a simple certificate. If you want a valid certificate, opt for the Godaddy $13.00 special. Google: “Godaddy SSL” you will see a Godaddy adword at the top advertising a $13.00 certificate.

Install the certificate on the iPhone. [FALSE] You do not need to install any certificates on the phone. Save time!! Don’t do it. It will not improve your chances to sync. This will make the situation worse. Don’t do it.

You need to update your iPhone to the latest firmware. [FALSE] If your Windows 2003 Exchange server is configured correctly, your iPhone will connect correctly.

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