It's not your daddy's workplace anymore! It's dynamic workplace change with four generations doing the best they know how to meet your company objectives. But you must know, they need your help or they will be frustrated and look for career opportunities in better work environments. In spite of the different values, attitudes and beliefs of Traditionalists, Baby Boomers, Gen X and Gen Y, there is opportunity in leading them toward positive workplace change.
When you act on the 7 tips below, you can begin to resolve your frustration and ensure greater retention of staff.
Tip #1 Recognize your frustration. We all fight change and workplaces are particularly vulnerable to resistance. You may not attribute workplace frustration to generational differences but, are expecting your young employees to work like you or, for your senior workers to get fired-up about new technology. If so, your business may be at a serious stand-still.
Tip #2 Understand generational differences. Generational differences are real and every business owner and manager needs to understand how they happen and how to leverage them for best employee performance. There are many resources for learning about generational differences; schedule a presentation or study-up and make one yourself. It's a fun topic that has potential for releasing frustration in your generational workplace.
Tip #3 Get to know and appreciate Gen Y. Gen Y are shaped by the same broad social changes that impact everything about the way we live today, including the way business is done. Next time you hire a Gen Y, spend more time visiting about what they have accomplished, how they like to work, what inspires them and keeps them positive throughout the day. They are amazingly transparent. Much about how they do-what-they-do is centered in rapid technological changes that can make your business run more effectively.
Tip #4 Give up Resistance to change. Instead, manage with it. This will take the most effort to implement. It requires a hard look at what is happening in your business, becoming aware of what is new for motivating employees that will help you, and getting all generations involved in managing organizational change. Bonus tip: Generation Y employees teamed with Boomers are great help for this kind of project work.
Tip #5 Gen-Fit yourself for workplace change. Become open to change by accepting things as they are for the moment, giving up defensiveness of your choices and taking responsibility for what happens.
Tip #6 Gen-Fit the company. This will require reinventing management in ways the benefit you and all of your employees. Gen-Fit companies incorporate collaboration, authenticity, personalization, innovation and social connection into employee work relationships.
Tip #7 Mentor to reduce employee frustration and improved retention of staff.Mentoring in groups and/or in the traditional one-on-one pattern goes to the heart of generational differences; earlier generations share wisdom and stereotyped Generation Y characteristics are minimized. Quality mentoring is a sure-fire cure for early discouragement in new employees and will help all employees find greater satisfaction in their work.
I hope you implement these 7 tips and begin to reduce frustration in your workplace and improve retention of staff.